A qualified recent MSW graduate that is a client-focused Program Manager with a background in managing residential services. Highly educated in laws relating to welfare and crisis intervention. Maintains composure, diplomacy and efficiency in all situations with over 7 years of experience in program management. Providing high quality care and support to people who are socially excluded or who are experiencing problems in their lives. Having a consistent track record of working successfully with individuals, families or groups, all within a variety of settings. Possessing a in-depth understanding of relevant legislation, procedures and techniques required. Extensive knowledge of social work principles, techniques and practices and their application to complex cases, group work, and community issues. Easy going by nature and able to get along with both colleagues and senior managers, by utilizing my professional skills in social work.
Oversight and overall management of one or more Hope Network Residential homes. Hire, train, coach and mentor direct care staff so that person-served receive care consistent with their personal plans and goals. Responsible to ensure that facilities and residential services meet applicable licensing rules, accreditation standards, and contract/funder requirements. Meet performance targets set by leadership team related to service provision, quality assurance, and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, and assess and document the progress of persons served in a timely manner.
Limited License Social Work- expires 4/30/2022
One Hope Leadership Certification Hope Network 2019
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