To work in a co-operative environment that will enable me to utilize and further develop my skills and capabilities, and also provide me with the opportunity for increased levels of responsibility, leadership and subsequent personal, professional and financial rewards.
Budgeting and finance
Accounts payable and receivable
Risk mitigation techniques
Complex problem solving
Program ManagerJuly 2004 to October 2014 The ARC of Rensselaer County - Troy, New York
Coordinates the provision of residential supports to the people with disabilities and mental health issues at designated home sites.
Supervises the team to ensure quality standards are met in the following core areas: home environment, medical and personal care, community involvement, and financial budgeting.
Carries out operational activities with assigned team and individuals within the parameters of agency policies and procedures.
Carries out the human resource management practices within the guidelines of the ARC Human Resource Policy Manual and in consultation with the Team Leader of your site.
Provide direction to site and person based teams on a regular basis to review, analyze, problem solve, and generate methods and solutions to address site and individual supports needs.
Implements a system of providing oversight for routine and preventative medical care to the individuals at the site.
Collaborates with the Maintenance Department Coordinator in the development and implementation of a plan of action to meet the physical plant and maintenance needs for each location.
Assists the Team Leader and the program director in maintaining the financial stability for each site.
Carries out operational activities with assigned teams and individuals within the parameters of agency policies and procedures.
Implement regional tactical plans and assist in the selection, development and retention of a quality workforce in assigned region.
Assure workplace safety, comply with regulation and policy and facilitate the ongoing development of teams in relation to residential management and residential operations.
Provide assistance to the Residential Senior Coordinator in developing and implementing residential operating strategies and systems, and monitors their effectiveness.
Participates as a member of interdisciplinary teams to implement strategies designed to improve the consumer planning process, community involvement, behavior management, and other tasks related to effective management of a residence.
Assists the regional team in implementing improvement strategies to address issues, concerns, and priority areas identified by an OPWDD survey process, an internal management audit, and/or by a quality improvement initiative.
Clean room operatorNovember 1999 to May 2004 Tessy Plastics - Skeneateles, New York
Clean room supervisor
Ensure all materials and microchips passes QA inspection
Packing and receiving products for shipment.
Warehouse Supervisor/DriverJanuary 1995 to October 1999 Delivery Within The Hour - Brooklyn, NY
Evaluate the environment in which businesses operate with awareness of complexities, inter-dependencies, risks, consequences, and diverse stakeholder perspectives.
Make decisions within a business context that are effective, well-reasoned, ethical, and socially responsible.
Formulate statements of business problems or opportunities to facilitate insightful dialogue and critical thinking.
Generate solutions to complex business problems or opportunities through critical, creative, and systems thinking and apply appropriate theories, concepts, tools, skills, practices, and research.
Employ business-appropriate communication skills that enable effective exchange or transfer of information, promote mutual respect, encourage healthy discourse, and display an acute awareness of the needs of the intended audience.
Work with others to meet goals in diverse and complex business environments.
Evaluate opportunities for business stakeholders, including oneself, to contribute to positive social change locally.
Interview, hire and develop warehouse staff by creating schedules and ensuring adherence to them Provide direction to warehouse personnel in terms of work processes and programs Develop product movement and storage strategies within the warehouse Communicate job expectations to warehouse personnel at the beginning of each project Forecast warehouse budgeting requirements and schedule associated expenditures Enforce company policies and procedure to make sure that each unit is working properly Analyze work flow and handle manning and space requirements Ensure that equipment layout is handled properly Provide warehouse personnel with information on best safety practices Make sure that the warehouse is kept clean and sanitized at all times Oversee merchandize levels and make sure that incoming orders are processed properly Ensure physical security of the warehouse by maintain key control systems Develop and implement shipping schedules Take physical stock of warehouse operations and make recommendations for improvements Ensure that the objectives of the warehouse are kept in mind when handling deliverables Develop and implement plans to allocate equipment and tools to personnel on a daily basis Make sure that each work order provided to a warehouse personnel is within his physical and mental capabilities Supervise both inbound and outbound shipping activities and make sure that they are carried out in a time efficient manner Perform analysis of warehouse operations and create reports on a periodic basis Mentor and train warehouse personnel and handle employee assessments and evaluation.
Western Governors University West Virginia2014Salt Lake City, UT MBA: Healthcare ManagementHealthcare Management
Ashworth College1 2014Norcross, Georgia Bachelors: Early Childhood EducationEarly Childhood Education
Ashworth College1 2012Norcross, Georgia Associates of Science: PsychologyPsychology
CPR/First Aid Certified
Corporate University certification
agency, budgeting, communication skills, consultation, CPR, critical thinking, Delivery, direction, financial, First Aid, Human Resource, layout, Team Leader, director, mental health, Mentor, exchange, monitors, personnel, policies, processes, quality, quality improvement, research, safety, shipping, systems thinking, Validation