Jessica Claire
  • Montgomery Street, San Jessicaco, CA
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Program Manager bringing 30  years of IT and business operations experience. Effective people manager and big-picture thinker adept at leading projects from concept through completion.

  • Effective leader
  • Project management
  • Relationship building
  • Client account management
  • Product development
  • Staff training/development
  • Deadline-oriented
  • Operations management
  • Coaching and mentoring
  • Customer service-oriented
Work History
Program Manager, 09/2017 - Current
Curtiss Wright Cherry Point, NC,
  • Program Managed to develop a niche product to support fire station  service community.  Building a secondary visual aid alert system leveraging cloud base IOT solutions.
  • Successfully implemented two clients and targeted go for more than 50 clients in next six months.
Director, 08/1999 - 07/2017
Nexstar Media Group Inc. Buffalo, NY,

Client : IMS Health,  PA.

  • Successfully managed entire life cycle of Main Frame and Client Server based many products in the area of Sales and Marketing.
  • Program Managed a huge technology transformation program in the area of Prescription Data Base. This is a key transformation program moving many of their key products from legacy to modernization. Managed team size more than 400 offshore resources and 100 onsite resources, over a period of four years. Leveraged both waterfall and scrum methods.
  • Managed strategic program in the area of longitudinal Rx,  owned entire life cycle of the program from conceptual design thru implementation of the data acquisition system with encryption technology of  patient data with HIPPA compliance.
  • Built cost efficient Business Process Outsourcing model to maintain and deliver high revenue earning consulting engagements.
  • Successfully migrated entire scheduling software platforms to automated ESP platform as well established standards and procedures. Revenue stream attached to this initiative is multi million dollars for client's annual revenue.
  • Knowledge Management initiative, built strong subject matter experts in most of the key strategic products which helped us to built new offerings with huge cost savings.
  • As a strategic partner, established Project Management Office involving key stakeholders and reviewed all the ongoing programs periodically to steer take appropriate decision for successful closure of the ongoing programs.

Client : Endo Pharma, PA

  • Managed strategic initiative in the area of M & A activity.  One of the key initiative is to consolidate many of their acquired company's business units supply chain into two major platforms ( SAP & JD Edwards ) resulting multi million dollars of cost savings.

Client : Smith & Nephew, Boston

  • Took responsibility to salvage one of their strategic programs  by providing right solution and built green field Business Intelligence  implementation leveraging  Cognos, Informatica and Oracle. as well built a strong support team to maintain the system.
Senior Project Manager, 05/1996 - 07/1999
Liberty Mutual Baton Rouge, LA,
  • Chennai : As a Project Manager,  implemented  Y2K solutions for a Japan Food Processing client.
  • Zurich :  Managed and Implemented  Y2K solutions for a tourism client.
  • USA :  Project Managed to build "Call Analysis and Tracking"  solution for a telecom.
Assistant Project Manager, 01/1994 - 04/1996
Education Realty Trust Inc. Waipahu, HI,
  • Overall in charge and lead development and support team for a well known global bank in Tamil Nadu, India.
Senior System Analyst, 01/1990 - 03/1994
On Semiconductor Santa Clara, CA,
  • As a Systems Analyst, involved in building a loan systems for a well known Indian Bank at Mumbai and Hyderabad.
Freelance Consultant, 12/1988 - 12/1989
Rapid Global Business Solutions, Inc Belleville, MI,
  • Computerized entire sales and inventory systems of two business units of Cummins Authorized Dealer in Tiruchy and Coimbatore.
Programmer Analyst, 01/1988 - 11/1988
Genesco Inc Fayetteville, TN,
  • As a team involved in design, development, implementation and support for a government sector of Tamil Nadu payroll system.

Sales Master, USA 

Business Negotiation Leader, USA 

Executive Leadership Training by Andrew Siebel, USA 

Key Leadership Traning at IIM, Bangalore, INDIA.

Master of Science: Computer Applications , Expected in 1987
Bharathidhasan University, St. Joseph's College - Tiruchy, Tamil Nadu, India,
Bachelor of Science: Chemistry, Expected in 1984
Bharathidhasan University, St.Joseph's College - Tiruchy, Tamil Nadu, India,

Program Manager, Main Frame, Technology Transformation Programs, ERP Consolidation, Team Leadership, MIS Systems, Operations Management, Risk Mitigation, Problem Solving, Relationship Building, Product Development, Knowledge Management.

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School Attended

  • Bharathidhasan University, St. Joseph's College
  • Bharathidhasan University, St.Joseph's College

Job Titles Held:

  • Program Manager
  • Director
  • Senior Project Manager
  • Assistant Project Manager
  • Senior System Analyst
  • Freelance Consultant
  • Programmer Analyst


  • Master of Science
  • Bachelor of Science

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