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program coordinator ii resume example with 3 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.

Skills
  • Team Leadership
  • Project coordination
  • Program development
  • Customer service experience
  • Persuasive communication style
  • Proactive mindset
  • Advanced knowledge of technology
  • Teamwork
  • Relationship-Building
  • Microsoft Office
Work History
05/2020 to Current
Program Coordinator II Amerisourcebergen Corporation - Corporate Sunrise, FL,
  • Built and maintained relationships with partnering sites such as county offices of education, school districts, First 5 county commissions, and family resource centers.
  • Assisted operations manager with planning of routine operations and special projects.
  • Assisted with day-to-day operations of facility, including scheduling and customer service.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Handled shipping logistics for large mailings to hundreds of partnering sites monthly.
  • Developed and updated tracking spreadsheets using Excel.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Organized and managed program development from conception through successful execution.
  • Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
  • Managed web content updates and ongoing site maintenance to provide viewers with easy information access.
  • Oversaw at least two projects each year from concept through final delivery.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Entered data in Salesforce system and handled database maintenance.
  • Gathered and organized all printed materials required for program participation.
  • Created digital image files for use in digital and traditional printing methods.
  • Developed print materials such as brochures, banners and signs.
  • Coordinated, created and scheduled content, designs and periodic updates to company website.
  • Educated potential participants on available services and processes to engage in program.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Developed and promoted corporate brand, images and identity to media and public.
05/2019 to 05/2020
Program Coordinator Common Ground New York, NY,
  • Built and maintained relationships with partnering sites such as county offices of education, school districts, First 5 county commissions, and family resource centers.
  • Oversaw at least two projects each year from concept through final delivery.
  • Handled shipping logistics for large mailings to several partnering sites recipients monthly.
  • Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
  • Entered data in Salesforce system and handled database maintenance.
  • Managed web content updates and ongoing site maintenance to provide students with easy information access.
  • Gathered and organized all printed materials required for program participation.
  • Organized and managed program development from conception through successful execution.
  • Collaborated on program operations with the program manager, including offering feedback from participants and improvement recommendations.
  • Educated potential participants on available services and processes to engage in program.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Developed and promoted corporate brand, images and identity to media and public.
05/2018 to 05/2019
Outreach Program Coordinator Hero Practice Services Albuquerque, NM,
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Directed activities of external agencies, establishments or departments developing and implementing fundraising strategies and programs.
  • Educated potential participants on available services and processes to engage in program.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Developed and promoted corporate brand, images and identity to media and public.
Education
Expected in 01/2021
Bachelor of Arts: Art History
San Francisco State University - San Francisco, CA,
GPA:
Expected in 01/2018
Associate of Arts: Graphic Design
Solano Community College - Fairfield, CA,
GPA:
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of two in the development of the Diaper Kit Program.

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Resume Overview

School Attended

  • San Francisco State University
  • Solano Community College

Job Titles Held:

  • Program Coordinator II
  • Program Coordinator
  • Outreach Program Coordinator

Degrees

  • Bachelor of Arts
  • Associate of Arts

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