program coordinator ii resume example with 4+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, and marketing.

  • 10+ years of Microsoft Suite experience
  • 6+ years of Sales Experience
  • 3+ years of IBM SPSS software experience
  • 5+ years of Leadership experience
  • 8+years of Data Management experience
  • 8+ years of Oracle HR & Finance experience
  • 2+ years of Next Gen experience
  • 3+ years of Slack Experience
  • 4+ years of Program Scheduling
Education and Training
University of Alabama At Birmingham Birmingham, AL Expected in 12/2021 Bachelor of Science : Psychology, Business Administration - GPA :
South Carolina Job Board - Program Coordinator II
Lexington, SC, 03/2022 - Current
  • Collect and organize program and department outcomes data in preparation for a By the Numbers section in the upcoming CDS Annual Report
  • Send emails to program directors about progress on any current marketing campaigns or projects
  • Assist in data collection and visual representations of campaign and project results in relation to marketing efforts and maintain a database of goals and results
  • Assist with marketing budgets and establishing timelines
  • Responsible for the collaboration, soliciting appropriate approvals, ordering, and any financial arrangements of print and promotional items, as well as organizing mailings and any distribution of materials
  • Create forms, surveys, etc. if needed
  • Submitting required request forms for events to the UAB Calendar, news and announcement requests to SHP External Relations (SHP Things to Know emails, SHP social media and UAB communications (eReporter, Green Mail)
  • Manage database of any acquired mailing lists or contact info
  • Ensuring monitor artwork is submitted and running appropriately
  • Assist marketing manager with scheduling meetings and interviews
  • Coordinates administrative, personnel and logistical support for two departments within the division , often of a large and/or complex nature
  • Plans and executes recruitment materials with the marketing manager
  • Communication liaison and special events planner
  • Interfaces with outside resources such as volunteers, alumni, patients, other professionals in a defined field or with continuing education students
  • Developed and implemented new program features to address needs.
  • Scheduled and developed program activities in accordance with program needs.
  • Explained program offerings and requirements to participants and answered related questions.
  • Scheduled prospective program participants for assessments and orientations.
  • Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
UAB Callahan Eye - Patient Encounter Specialist
City, STATE, 03/2020 - 03/2022
  • Triaged patients for clinical coverage, prioritizing most-essential patient care needs.
  • Improved patient flow, administrative functions and teamwork.
  • Helped patients obtain health care services by setting up referrals.
  • Used sliding payment scale to assess fair charges for patient healthcare.
  • Explained policies, procedures and services to patients.
  • Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
  • Maintained knowledge of community services and resources and referred patients to appropriate organizations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
UAB - Office Service Specialist II
City, STATE, 09/2018 - 01/2020
  • Handled mail duties, picking up, sorting and distributing to departments and personnel.
  • Arranged conference room set-ups for day, placing requested equipment and supplies in appropriate rooms.
  • Conferred with internal and external partners to address office or administrative deficiencies.
  • Orchestrated office events and celebrations with meticulous attention to detail and creativity.
  • Worked with the Project Coordinator to identify office-specific issues and recommend solutions, executing sound judgment to resolve administrative matters.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Assist business officer with day-to-day clerical and administrative duties
  • Assist Project Coordinator with grant preparation such as checklists, meeting deadlines, and budgeting needs
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Activities and Honors


UAB SHP Staff Council Member - November 2022

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Resume Overview

School Attended

  • University of Alabama At Birmingham

Job Titles Held:

  • Program Coordinator II
  • Patient Encounter Specialist
  • Office Service Specialist II


  • Bachelor of Science

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