Program Coordinator Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Program Coordinator with over six years of successful experience in Patient Care Coordination and Program Management. Recognized consistently for performance excellence and contributions to success in the Healthcare industry. Strengths in Protocol Optimization and Data Coordination, backed by a Bachelors degree in Biology.

  • Team Leadership
  • Report Generation
  • Scheduling Proficiency
  • Project coordination
  • Data management familiarity
  • Schedule Coordination
  • Critical thinking
  • Data Collection
  • Study protocols
  • Documentation Expertise
  • Method Validation
  • Organized And Detailed
Western Oregon University Monmouth, OR Expected in 2014 Bachelor of Science : Biology - GPA :
  • Relevant Coursework Completed: Microbiology & Cell Biology
  • Relevant Skills: Micropipeting, Centrofuse, Thermocycler, Sterile Techniques, Gel electrophoresis
Edmonds Woodway High school Edmonds, WA Expected in 2009 Diploma : - GPA :
Work History
City Of Austin, Tx - Program Coordinator
Austin, TX, 08/2020 - Current
  • Responsible for facilitating post-transplant ambulatory continuum of care steps under direction of RN and MD following hospital discharge.
  • Maintains extensive involvement with patients, staff, faculty, and agencies in carrying out program activities.
  • Orders supplies and ensures purchases are properly documented and inventoried.
  • Schedules and monitors program activities to determine consistency with program goals.
  • Serves as point-of-contact for the Heart Transplant Program and Heart Institute.
  • Manages multiple provider schedules, biopsy scheduling and resource coordination.
  • Utilizes word processing, graphics, statistical, spreadsheet and database software.
  • Organized and managed program development from conception through successful execution.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Reserved classrooms and meeting rooms across campus for program activities and managed room list.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
  • Coordinated protocol development, equipment preparation and materials purchasing for planned studies.
  • Prepared documents, reports and presentations detailing results and conclusions.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed team communications and information for meetings.
Medical Modalities - Patient Care Coordinator
Knoxville, TN, 06/2018 - 08/2020
  • Responsible for all aspects of preoperative requirements for surgical patients.
  • Obtained all administrative and financial clearance needed for surgery.
  • Verified and maintained documentation of patient insurance eligibility and coverage.
  • Worked directly with patients and demonstrated the ability to work with individuals with diverse backgrounds and experiences.
  • Maintained open and concise communication with providers and colleagues.
  • Managed multiple provider templates, schedules, and resources with exceptional accuracy.
  • Reviewed each step of patient care and made proactive adjustments to avert issues.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
  • Developed strategic relationships with general practitioners and coworkers to build strong network.
  • Liaised between hospital departments to facilitate effective communication.
  • Met with patients and families to discuss care and plan of action for future.
  • Reviewed medical charts and served as liaison between patient, doctor and hospital.
Dignity Health - Surgery Coordinator
Sugar Land, TX, 05/2014 - 06/2018
  • Accurately obtained all necessary patient information including health history, demographics, and medication reconciliation.
  • Calculated coinsurance and provided patients with a comprehensive price quote for procedures.
  • Collected any outstanding balances and applicable copayments.
  • Prepared staff call schedule for distribution.
  • Coordinated vascular surgery at affiliate hospitals and pre/post op appointments including diagnostic and laboratory testing.
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
  • Documented and collected patient data in AdvancedMD software to maintain accuracy and security.
  • Fostered collaborative relationships among health care team by communicating, responding to requests and building rapport.
  • Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
  • Verified insurance coverage and benefits and communicated directly with patient and healthcare provider for timely scheduling of clinic appointment and surgery procedure.

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Resume Overview

School Attended
  • Western Oregon University
  • Edmonds Woodway High school
Job Titles Held:
  • Program Coordinator
  • Patient Care Coordinator
  • Surgery Coordinator
  • Bachelor of Science
  • Diploma