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program coordinator resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Highly organized, proactive and punctual with team-oriented mentality. Motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Outgoing and friendly with strong drive to succeed.

Skills
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint
  • Ability to manage aggressive deadlines and time requirement conflicts, finding solutions quickly
  • Quickly adapt to new systems
  • Ability to work independently while managing competing priorities
  • Excellent organizational skills with ability to see projects through from start to finish, including follow- up
  • Highly motivated, organized self-starter
  • Outstanding customer service skills and experience
  • Positive attitude and intense drive to gain new experience
  • Extensive knowledge of medical terminology
  • Mastery and utilization of various computer systems and databases
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Interpersonal Relations
Education
Expected in 05/2021 Bachelor of Arts | Organizational Leadership Roosevelt University, Chicago, IL GPA:
Experience
08/2021 to Current Program Coordinator Health Alliance Of Hudson Valley | Hawthorne, NY,
  • Program aimed to help Advocate Aurora Health to become a more trauma-informed organization
  • Evaluated program effectiveness to develop improved methods.
  • Uncovered issues to determine solutions and assist program participants.
  • Provided increasingly supportive environment where Peer Support Ambassadors provide on-site, immediate, brief emotional support to team members when workplace stress arises
  • Relationship and rapport building with many executive leaders and team members throughout Advocate Aurora Health organization
  • Collaboration with Executive Leadership teams throughout the organization to promote program and assist team member engagement
  • Increased capacity of team members trained as Peer Support Ambassadors by 25%
  • Development and ongoing management of new database to track peer support engagements
  • Conducted assessments to identify needs and impact of services.
  • Identified opportunities for program enhancements
  • Developed and distributed brochures, newsletters and flyers for promotional literature.
  • Explained program offerings and requirements to participants and answered related questions.
01/2016 to 08/2021 Administrative Assistant II, Emergency Services Advocate Christ Hospital & Medical Center | City, STATE,
  • Managed workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met, and work is completed correctly
  • Prepared and prioritized calendars and correspondence.
  • Coordinated appointments, meetings and conferences.
  • Managed calendar of 2 directors daily; Director of Emergency Services and Director of Behavioral Health Operations.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Supervision of major and minor department expenses
  • Maintained office supplies by checking inventory and ordering items
  • Organized training, client meetings, team meetings and events.
  • Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
  • Performed payroll functions for entire Emergency Department staff (200+), including the completion of payroll correction forms and maintenance of leave documents, and monitoring time and attendance. Tracked and submitted employee timesheets to prepare for payroll processing.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Maintained documents related to compliance with legal and regulatory bodies and the operation of the department
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
  • Guided administrative and professional staff through computer and software problems.
10/2011 to 01/2016 Clinical Information Management Specialist Advocate Christ Hospital & Medical Center | City, STATE,
  • Ensured accurate and effective management of patients’ electronic medical records to promote coordination of patient care and optimal coordination of plan of care
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Determined completeness of medical records and prepared for final assembly prior to patient discharge and/or coordinated the copying of medical records prior to transfer to other facilities
  • Acted as preceptor to members of the healthcare team regarding utilization of the electronic medical record
  • Handled confidential information daily
  • Answered multi-line switchboard
  • Fostered positive communications between all members of the healthcare team
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

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Resume Overview

School Attended

  • Roosevelt University

Job Titles Held:

  • Program Coordinator
  • Administrative Assistant II, Emergency Services
  • Clinical Information Management Specialist

Degrees

  • Bachelor of Arts

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