PROFILE: Committed and responsible candidate who is skilled and experienced in Healthcare, CDC Interventions, HIV Counseling and Testing, Prevention and outreach, and data collection; service attitude and willingness to learn new concepts. Hardworking healthcare professional successful at managing training, gathering paperwork and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and strong attention to detail. Skilled at delivering training classes and informational materials to community members in order to promote health improvements and reduce problems with chronic diseases. Proficient in related programs and capable of helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities. Experience providing direct service to people struggling with homelessness, active substance use, history of criminal activity and incarceration and mental illness. Exceptional negotiation, conflict resolution and coaching skills.
•Ability to manage multiple tasks simultaneously as a result of effective planning, delegation and communication.
•Experience in workforce development, education or housing.
•Understanding of issues of poverty and diverse low-income populations.
• Excellent verbal and written communication and reporting skills.
•Strong computer skills, including word processing, email, and Excel.
Program CoordinatorCommon Spirit – Silverdale, WA,
Analyzed departmental documents for appropriate distribution and filing.
Responded to customer requests via telephone and email.
Responsible for the supervision of seven
Community Health Workers and one CHW
Supervisor, one Case Manager and three Peer Advocates; responsible for implementation of the ARTAS, Community
Promise HIP and Popular Opinion Leader Interventions; oversee HIV counseling and testing inside and outside of the building; under a previous grant (Community Promise) supervise seven community health workers; facilitated condom negotiation; HIV prevention groups under (VOICES) intervention; responsible for maintaining the database; monthly reports.
Certified in seven CDC interventions.
Outreach
Facilitated groups; VOICES (HIV prevention intervention); navigate and linked individuals to care and services based on their readiness; identified needs; participated in processes to identify role models and developed role
Model stories, assisted in recruitment and supervision of Peer Advocates and the implementation of Community Promise.
Admin Responsible for data collection via Evaluation Web, Eval-Web is an online data collection and reporting system specifically for HIV testing and Prevention activities.
Organized, maintained, purged files and logs.
Prepared invoices, receipts, and statements; answered telephones calls, kept logs and records of telephone calls and services provided; handled and processed mail and performed related duties as assigned.
Monitored employee work and develop improvement plans.
Established goals and created an action plan to achieve the goals.
Prepared monthly reports for upper management including P&L and sales trends.
Interviewed and recommended team members for hire.
Executed contracts in a timely and accurate manner.
Coordinated work between multiple departments.
Source qualified vendors to provide program resources.
Experiences in developing and implementing programs.
Developing new partnerships and opportunities.
Directing, implementing, coordinating and overseeing a department-wide mission of administrative program.
Demonstrating the ability to work with diverse, racial/ ethnic cultural socio-economic and LGBT populations.
Facilitate focus groups and other qualitative projects including meeting recruitment target and deadline, confirming respondents.
In addition Substance Use Disorder Counseling in which I deal with issues and psychosocial factors affecting targeted populations.
Excellent conflict management skills for the purpose of resolving escalated employee and customer complaint issues.
Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts.
Demonstrated interpersonal skills to work effectively in a team environment and maintain professional and positive manner.
Experience providing direct service to people struggling with homelessness, active substance use, history of criminal activity and incarceration and mental illness.
Experience within the homeless service landscape and knowledge to terms, trends and keys issues in the homeless populations.
01/2012 to 01/2013
HIV Program SupervisorAdult And Child – Whiteland, IN,
Implements Comprehensive High Impact HIV prevention to reduce morbidity, mortality, and other health related disparities.
We provide prevention services for members of racial/ethnic minority communities for members at greatest risk of acquiring and transmitting HIV infection.
Our focus targets HIV by, reducing new infections, increasing access to care, and promoting health equity.
These goals are achieved by enhancing our programs capacities to increase HIV testing, linking HIV-positive persons to HIV medical care, increase referrals to partners Services, provide prevention essential support services to HIV-positive person and high-risk persons with unknown/ negative statutory, and increase program monitoring and accountability.
In both my academic and professional life, I have been consistently praised as hard-working by my professors and peers.
Whether working on academic, extracurricular, or professional projects, I apply proven leadership, teamwork, and interpersonal skills, which I hope to leverage into the Outreach Director role at your company.
Oversee job sites and checked for accuracy, quality and to ensure that all project specifications were met.
Developed and implemented standards and procedures that ensured the safety of food quality.
Supervised the loading and unloading of packages in the warehouse.
Produced and distributed brochures, flyers and packets covering topics such as infant mortality risk factors and chronic Produced and distributed brochures, flyers, and packets covering topics such as infant mortality risk factors and chronic Priced clearance items accordingly and moved the merchandise to its proper section of the store.
Developing outreach and recruitment plans for large scale research and targeted populations Developing new partnerships and opportunities.
Experience providing direct service to people struggling with homelessness, active substance use, history of criminal activity and incarceration and mental illness.
01/2010 to 01/2012
Community Health WorkerPacific Asian Consortum In Employment (Pace) – Los Angeles, CA,
Created and oversaw training courses focused on team and community education.
Assisted individuals with navigating health care systems, appointments and classes.
Helped people enroll in programs, arrange transportation and coordinate paperwork.
Provided healthy living and disease management information to specific population groups.
Diseases.
Sourced and implemented new performance appraisal process.
Served as liaison between management, clinical staff and the community.
01/2008 to 01/2010
Community Outreach WorkerRoxbury Comprehensive Health Center – City, STATE,
Helped people enroll in programs, arrange transportation and coordinate paperwork.
Created and oversaw training courses focused on team and community education.
Diseases.
Provided healthy living and disease management information to specific population groups.
Assisted individuals with navigating health care systems, appointments and classes.
Conducted analysis to address [issue] which led to [positive outcome].
Planned and executed [project].
Monitored multiple databases to keep track of all company inventory.
Provided onsite training.
Conducted analysis to address [issue] which led to [positive outcome].
Planned and executed [project].
Monitored multiple databases to keep track of all company inventory.
Provided onsite training.
Excellent conflict management skills for the purpose of resolving escalated employee and customer complaint issues.
Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts.
Demonstrated interpersonal skills to work effectively in a team environment and maintain professional and positive manner.
Experience providing direct service to people struggling with homelessness, active substance use, history of criminal activity and incarceration and mental illness.
Education
Expected in
Bachelor of Science: Human services/Addiction Studies Springfield College - Boston, MA GPA:
Expected in
Certificate in Addictions Education: CHEC - Boston, MA GPA:
Expected in
High School Diploma: University Of Massachusetts Boston - Boston, MA GPA:
Expected in
High School Diploma: Bridgton Academy - Bridgton, ME GPA:
Expected in
Certificate in Community Health worker: Lexington High School - Lexington, MA GPA:
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