Applies a unique blend of communication, organization, technical, analytical, and operations skills to contribute to the ongoing development of VOA's East Asia and Pacific Division (EAPD) programs and platforms. Able to serve as a program liaison to facilitate the coordination of interviewing and hiring potential candidates, implementation of innovation to EAPD media platforms, and contribute to resolving daily operational issues and problems. Define and implement client development and training programs designed to increase operational efficiency and reduce performance gaps. Set goals, establish priorities, manage resources, and develop targeted hiring and restructuring strategies.
Minor in Sociology
1.Computer Programming - Excellent proficiency in BBG Momentum financial system and BBG DCPS Time and Attendance System. Excellent skills in using computer software such as MS Excel to create spreadsheets, create messages, administer databases, and make presentations, reports and documents.
2.Administration – Excel in office administration in the BBG East Asia and Pacific Division to run the office professionally. Bilingual in English and Mandarin. Serves as Office Manager & Financial Manager in performing administrative duties for the Dr. Khalil Eye Care Center. Performs all administrative duties for Nu Entertainment as Media/Content Manager and Program Event Coordinator. Developing office procedures in processing BBG procurement orders and using BBG Momentum system for maintaining financial records and processing invoices for payment. Uses administrative skills in performing BBG fiscal operations, travel, contracting and procurement, time & attendance and staffing office functions. Highly skilled in maintaining paper and on-line filing systems for records and messages.
3.Journalism: Oral Communication – Excellent oral communication in working with BBG Language Chiefs and broadcasters in developing the statement of work for the BBG Momentum requisitions for POVs (Purchase Order Vendors) services. Interacting with EAP staff and Researching/compiling information on defining POV special assignments and orally editing to clearly state the requirements. Excellent negotiation skill while working with vendors, clients and co-workers as an Office Manager (Dr. Khalil Eye Care Center) and Administrative Assistant (BBG East Asia & Pacific Division). Conduct daily discussions with several health insurance companies in resolving payment issues and eye care insurance coverage. Extensive oral communication serving as Program Coordinator (Nu Entertainment) to schedule DJ booking events and hosting client interviews. Extensive communication with college professors in writing essays, lab reports, book overviews and biology reports and case studies.
4.Journalism: Written Communication – Excellent written communications in preparing BBG Momentum requisitions for POV broadcasting services (statement of work) and completing extensive college subject documents/biology lab reports, essays, theme reports and case studies. Excel in preparing optometry office requisitions, medical files/insurance claims, payment resolutions and BBG invoice payment submissions. Extensive written communication for Nu Entertainment in completing DJ booking events/contracts and pursuing potential clients/sponsorships and preparing DJs biographies. Research and compiles data for EAP staff on international broadcasting events and shows.
5.Contracting/Procurement - Contacting multiple vendors for best prices/cost comparisons while ordering medical/office supplies for Dr. Khalil Eye Care Center. Negotiating with health care insurance companies on eye care coverage and payment claims. Preparing BBG Momentum IQ requisitions/statement of work for contracting POVs (Purchase Order Vendors) broadcasting services. Performing Nu Entertainment procurements for company promotional events.
6.Program Coordination – Very knowledgeable of EAP Asian countries and the BBG news broadcasting on the various media platform through internet streaming, FM, AM, ShortWave and TV services. Very familiar with BBG policies and procedures in performing Program Coordination for fiscal operations, travel, contracting & procurement, time & attendance and staffing actives as an Administrative Assistant for the BBG East Asia and Pacific Division. Within BBG Momentum policies and procedures, performs program coordination duties in processing vendor invoices for payment, preparing POV purchase orders/requisitions and checking Momentum accounting postings of vendor payments. Develop office policies and procedures as Office Manager of the Dr. Khalil Eye Care Center. Reviews insurance policies and procedures in payment claims for eye care clients. Stay within office policies and procedures in payments for time and attendance records on eye care center employees. Assists in developing policies and procedures for Nu Entertainment in scheduling events, media coordination, and company advertisements.
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