Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Established Brand Ambassador with 3 years of experience using brand management techniques to effectively market and sell products. Bringing exceptional ability to confidently speak to groups about services and products. Professional and upbeat when answering customer questions.

  • Project Management
  • Strategic Planning
  • Data Management Familiarity
  • Generating Schedules
  • Budget Administration
  • Proactive Mindset
  • Communication Skills
  • Marketing Skills
  • Hiring and Recruitment Knowledge
  • Inventory Management
  • Coaching and Mentoring
  • Culture Transformation
Work History
07/2019 to Current Program Coordinator Cvs Health | Crofton, MD,
  • Created and managed knowledge base to offer students immediate access to information, updates and deadlines concerning their visa documentation
  • Partnered with cross-functional departments to collaborate on events organized by department throughout year and more effectively use budget and resources
  • Managed logistics operations to meet student and institutional expectations and departmental financial targets
  • Improved quality processes for increased efficiency and effectiveness
  • Supported marketing programs and campaigns with content and messaging to drive participation and involvement
  • Followed quality standards and procedures for department newsletter to minimize errors and maximize customer satisfaction
  • Lead in providing logistical support for events and programs – booking event space, catering and guest speakers
  • Updated department approach to website management, software program implementation and maintenance to broaden reach and make department more present on campus
06/2018 to Current Director of Operations Sony Music | Los Angeles, CA,
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
  • Discovered areas of improvement by generating seasonal operational and sales reports
  • Supported regulatory compliance by overseeing all documentation to verify protocol adherence in NCAA
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Enhanced operational efficiency and productivity by managing budgets, accounts and spending
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
08/2016 to 05/2018 Graduate Assistant for Cross Country/Track & Field Williamsburg Physical Therapy | Canton, NC,
  • Coordinating daily operations of Cross-Country program
  • Creating travel itineraries for student-athletes/athletic administration staff
  • Organizing travel/hotels/meals/meet entry fees for team throughout season
  • Act as liaison between athletic administration and program to schedule travel vehicles, reserve facility usage, submit expense reports, and verify travel itineraries
  • Lead in organization, operation and execution of home meets; using software such as 'Meet Manager' and 'HY-TEK' to organize entry lists, time schedules, and overall home meet operations
  • Schedule visits and meet with recruits to discuss program and guide through admissions process
05/2016 to 08/2016 Performance Coach Rusnock Sports Performance & Fitness | City, STATE,
  • Worked with youth, collegiate athletes and adults
  • Leading dynamic warm-ups, plyometric drills, Olympic lifting and explosive training techniques
  • Maximized workout efficiency, improved health and increased well-being
  • Developed training programs, preparation protocols and special promotional events
  • Applied training techniques to improve performance both in competitive play
  • Designed programs to positively impact client weight loss, strength and endurance
  • Conducted consultations with clients, gathered details and performed fitness assessments and baseline functional movement screenings
  • Cultivated community and media relations through social media and other communication channels to support program
Expected in 05/2018 MBA | Organizational Leadership The University of Findlay, Findlay, OH, GPA:
  • GPA: 4.0
  • Member of ‘Delta Mu Delta’ International Honors Society for Excellence in Business
Expected in 08/2016 Bachelor of Arts | Sports Management, Business Administration Notre Dame College of Ohio, South Euclid, OH, GPA:
  • GPA: 3.89
  • Member of ‘Sigma Beta Delta International Honors Society for Business, Management, and Administration’
Expected in 2015 Some College | Sports Management Coursework Ursuline College, Pepper Pike, OH, GPA:
  • GPA: 3.78
  • Reduced operational expenses by 10% by streamlining program operations
  • Collaborated with various departments across campus in the development of 'International Education Week 2019'
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Volunteered our department to host the annual NY6 Summit for 2020. Took the lead in taking initial steps to organize the conference by submitting proposals to the consortium and exploring possible logistics for the event
  • Represented the Garden State Track Club at the USATF Cross-Country National Championships in 2018 & 2019. Helped our club to our best finish in history

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School Attended

  • The University of Findlay
  • Notre Dame College of Ohio
  • Ursuline College

Job Titles Held:

  • Program Coordinator
  • Director of Operations
  • Graduate Assistant for Cross Country/Track & Field
  • Performance Coach


  • MBA
  • Bachelor of Arts
  • Some College

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