Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable and diligent professional with over 10 years of training, project management, and counseling experience in the nonprofit and education industries. Seeking to leverage my experience, education, and entrepreneurial spirit to add value as the Sr. HR Assistant for the Operations Team with Amazon. A true believer in “every person and process matters”, when pursuing an aspiring vision such as “to be earth’s most customer-centric company”.

  • Proactive & Positive Mindset
  • Human Resource Management
  • Process Improvements & Evaluation
  • Excellent Customer Service
  • Strong Oral & Written Communication
  • Project Coordination & Management
  • Microsoft Office Proficient
Work History
06/2013 to Current
Program Coordinator Dish Network Corporation Lilburn, GA,

Oversee programmatic and operational management of Program. Develops activities to promote post-secondary education achievement of 113 first-generation, income-qualified students from Richmond County, assists with recruitment and retention of program participants and staff, develops course content and materials, and ensures all services are in line with federal grant regulations and institutional guidelines and policies. Responsibilities include:

· Recruit, select, train, supervise, and evaluate staff to ensure accomplishment of projects and objectives.

· Collaborate with UB staff to develop, implement, and evaluate curriculum of instruction, tutoring services, counseling and mentoring services, events, and cultural and recreational activities for program participants.

· Facilitate recruitment sessions with stakeholders to share information, program services, and opportunities.

· Heavily assist in hiring new faculty, staff, program assistants, and tutors.

· Conduct and lead interviews for potential faculty, staff, program assistants, and tutors.

· Coordinate and facilitate New Hire Orientation & Onboarding within program.

· Coordinate and facilitate professional development trainings and workshops for faculty, staff, and students.

· Manage all faculty, staff, program assistants, and tutors.

· Complete monthly time and pay reports to ensure accurate work hours and compensation.

· Execute performance evaluations for faculty, staff, program assistants, and tutors.

· Produce and analyze collection of evaluative program data, including performance records and submit timely and accurate Annual Performance Report (APR) as required.

· Act as a liaison to target high schools, institutional departments, community organizations and agencies of local, state, and federal governments.

· Performed other duties as needed to carry out program’s mission.

11/2012 to 06/2013
Compliance Specialist, HR Basis.Ed Flagstaff, AZ,

Collaborated with Finance Director, CPO and Board Personnel Committee, to establish and implement policies and procedures for effective management of Club human resources, ensuring compliance with federal, state, and local regulations and accepted community practices. Responsibilities included:

· Provided information to staff and volunteer leadership to support management decision-making about policy issues, employee relations, staff development needs, compensation and benefits practices, and recruitment practices.

· Identified and recommended trends and opportunities to improve human resources policies, procedures and programs to ensure Club needs were met and motivated effective performance of staff.

· Managed administrative and operational systems for maintaining all employment and personnel records, ensuring compliance with legal requirements.

· Supported recruitment and selection of staff with qualifications necessary for successful performance through recommendation of recruitment sources and strategies and assuring recruitment process and associated records were maintained in compliance with regulatory requirements.

· Facilitated administrative requirements for new hire onboarding process including new hire training, completion of new hire paperwork, site tours, staff mentor pairing, etc.

· Carried out administrative requirements upon termination of an employee, either voluntarily or involuntarily, including exit interview and collection of company property.

· Performed various general grant administration functions such as billings, budget amendments, etc.

· Performed other duties as needed to carry out organization’s mission.

03/2011 to 11/2012
Grants Coordinator Boys & Girls Clubs Of The CSRA City, STATE,

Managed over 10 local, federal, and foundation grants to provide quality after-school programming to over 1600 youth across four clubs sites in the Central Savannah River Area. Responsibilities included:

· Contributed to the planning and implementation of organization’s strategic plan regarding activities relating to donor solicitations and other club fundraising efforts.

· Collaborated with club management and resource development team to analyze needs of club members and align funding opportunities to meet needs.

· Provided training and administrative support to ensure effective and efficient implementation of grant funded club initiatives to achieve promised outcomes.

· Created and maintained administrative, operational, and reporting systems of grant-funded initiatives.

· Performed other duties as needed to carry out organization’s mission.

Expected in 05/2011
Masters of Public Administration:
Augusta University - Augusta, GA,
Expected in 05/2008
BBA: Emphasis in Human Resources
Georgia Southern University - Statesboro, GA,

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School Attended

  • Augusta University
  • Georgia Southern University

Job Titles Held:

  • Program Coordinator
  • Compliance Specialist, HR
  • Grants Coordinator


  • Masters of Public Administration
  • BBA

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