Program Coordinator Resume Example
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PROGRAM COORDINATOR
Summary
Accomplished Program Coordinator well-versed in operational and team leadership. 7 years' experience developing new strategic initiatives to meet business needs and exceed customer expectations. Skilled with proficiency implementing new programs designed to fulfill customer needs. Skilled at cultivating relationships with customers and staff members.
Skills
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Experience
Program Coordinator
West Covina , CAElwyn/Apr 2017 to Current
West Covina , CAElwyn/Apr 2017 to Current
- Proposed and developed new programming ideas and special features to drive audience engagement.
- Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
- Developed robust marketing plans to increase awareness of programs.
- Coordinated activities and ordered supplies to keep office properly maintained.
- Compiled information from manual and computerized report records, enabling quick response to personnel requests.
- Communicated project status and requirements to DSPs, keeping all parties aware of impending deadlines.
- Directed improvement plans.
- Coordinated and monitored performance and quality of all programs and services.
- Supervised and directed DSP program, creating effective policies and procedures that reflected current business practices.
- Facilitated conferences between organization and community members or clients, and helped communicate concerns to managing leadership.
- Directed educational, informational, therapeutic and recreational programs and oversaw program development, coordination and administration.
Rehabilitation Aide
Valley City , OHHcr Manorcare Inc./Aug 2014 to Feb 2017
Valley City , OHHcr Manorcare Inc./Aug 2014 to Feb 2017
- Accomplished clerical tasks, including inventory management, filing, copying and recordkeeping, to keep office operations smooth and efficient.
- Assisted therapists in carrying out and improving treatment programs to provide optimal patient services.
- Provided proper ambulation support to patients in need of mobility assistance.
- Assisted with patient evaluations by obtaining information such as occupational roles, activities of daily living, history, cognition, perception, strength and range of motion.
- Provided direct patient care services while utilizing appropriate procedures, equipment and techniques.
- Educated patients on safety concerns and helped achieve optimal results by demonstrating proper use of equipment and exercise routines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Created agendas and communication materials for team meetings.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
Direct Support Professional
Baldwin , WIAurora Services/May 2013 to Feb 2017
Baldwin , WIAurora Services/May 2013 to Feb 2017
- Documented current patient information to update supervising clients, including vital signs, behaviors and eating habits.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
- Monitored and reported clients' progress.
- Improved patient outlook and daily living through compassionate care.
- Documented client progress in charts and logbooks.
- Monitored client's well-being, safety and comfort under direction of physician.
- Facilitated best care by developing strong and trusting rapport with patient.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
Caregiver
Lees Summit , MOSaint Luke's Health System Kansas City/Feb 2013 to Feb 2017
Lees Summit , MOSaint Luke's Health System Kansas City/Feb 2013 to Feb 2017
- Assisted with meal planning to meet nutritional plans.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Administered necessary medications as directed by care plan.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Engaged client in physical and mental activities to sustain quality of life.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Education and Training
Associate of Arts: Child Care ManagementSan Diego City CollegeCity, State
GEDCabrillo High SchoolJun 2000City, State
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Resume Overview
School Attended
- San Diego City College
- Cabrillo High School
Job Titles Held:
- Program Coordinator
- Rehabilitation Aide
- Direct Support Professional
- Caregiver
Degrees
- Associate of Arts : Child Care Management
GED
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