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Program Coordinator Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking and dedicated Program Coordinator adept at performing the tasks required to promote compliance. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in your agency.

Accomplishments
  • Reduced program costs 50% through implementation of strategic improvements.
  • Used software to develop tracking of Tobacco Cessation participants.
  • Collaborated with business and faith based leaders in combating non communicable diseases in the CNMI.
  • Worked with the Grants office to procure 2.4 million dollar grant from the VA for the expansion of the Veterans Cemetery in the Northern Mariana Islands.
Skills
  • Personnel Direction
  • Microsoft Office
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Decision Making
  • Verbal and Written Communication
  • Dependability and Cooperation
  • Creative and Innovative
  • Program Requirements
  • Operations Management
Work History
12/2016 to 02/2019 Program Coordinator Belfor | Bakersfield, CA,
  • Maintained tight timetables and quality standards to give veterans and service members exceptional service.
  • Managed social media / advertisement content updates and ongoing site maintenance to provide military service members, veterans and their family with easy information access.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Coordinated and worked with other government agencies professionals to outline and implement program plans and objectives.
  • Set and oversaw yearly $350,000.00 budget to cover office expenditures and staff salaries.
  • Prepared monthly reports for upper management including number of burials and benefit compensations completed.
  • Determined veterans / family needs and developed program initiatives according to preferences.
  • Oversaw administrative functions including appointment scheduling, payroll and financial reimbursement of expenditures.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
11/2010 to 12/2016 Program Coordinator Belfor | Baltimore, MD,
  • Administered department and specific project budgets and tracked expenditures for optimal financial control.
  • Coordinated daily tasks, office upkeep and inventory on the nicotine replacement therapy supply.
  • Developed proposals and operational plans within assigned area.
  • Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
  • Monitored employee work and developed improvement plans.
  • Coordinated work between multiple departments.
  • Implemented strategies to increase program effectiveness.
  • Developed, coordinated and administered Tobacco and Diabetes programs.
  • Planned and executed meetings to connect organizational representatives, community members and clients.
  • Facilitate six weeks meetings for Tobacco Cessation Program
  • Entered data in Electronic Health Record system and handled ALICE database maintenance for Tobacco Cessation Program.
  • Provided ongoing direction and leadership for program operations.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Set and oversaw yearly $500,000.00 budget to cover office expenditures and staff salaries.
  • Prepared monthly reports for upper management including P&L and sales trends.
  • Oversaw two projects each year from concept through final delivery.
05/2008 to 06/2010 Operations Coordinator Ugi | Davenport, IA,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Reconciled monthly operating budgets and shared information with senior management team.
  • Worked with vendors to make purchases and reconcile invoices.
  • Scheduled meetings for senior management team and safehouse advocates.
  • Provided direction and guidance to internal teams and safehouse residents in order to achieve targets.
  • Evaluated Safehouse upcoming program plans to forecast expected resource needs.
  • Monitored Safehouse expenses and optimized procedures to reduce costs 50%.
  • Developed and implemented daily operations plans such as grocery shopping for safehouse residents, Coffee talk and support for victims of Domestic Violence.
Education
Expected in High School Diploma | Marianas High School , Saipan, Northern Mariana Islands, GPA:
Expected in No Degree | Liberal Arts And General Studies Northern Marianas College , Saipan, GPA:
Languages
Chamorro :
Negotiated:
Tagalog:
Negotiated:

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Resume Overview

School Attended
  • Marianas High School
  • Northern Marianas College
Job Titles Held:
  • Program Coordinator
  • Program Coordinator
  • Operations Coordinator
Degrees
  • High School Diploma
  • No Degree