Program Coordinator Resume Example

Results-oriented healthcare leader with experience in a variety of healthcare settings in a variety of management roles. Adept at managing concurrent objectives in order to meet organizational goals. Strengths include communication and collaboration to solve critical problems; strategic planning to ensure financial targets are met; and building effective relationships across all levels of an organization.

• Recognized by executive leadership for project managing organization's application to Training Magazine's Top 125 Award which resulted in organization earning this award
• Recognized by Clinical Quality Physician Chief and Department Director for work as a Zero Harm trainer
• Serve on the National Association for Healthcare Quality's Certified Professional Healthcare Quality Item Writing Work Group

• MT(ASCP)
• Specialist in Blood Banking from AABB and American Society of Clinical Pathologists
• TeamSTEPPS Master Trainer
• Six Sigma Green Belt
• Certified Professional in Healthcare Quality (CPHQ)

Laboratory Services Director Community Blood Bank of the LCMS Lincoln, NE

10/2001 - 05/2006

• Directed the 24-hour operation of 3 service departments with annual revenues of $6 Million and staff of 28.
• Effectively developed/mentored team leaders.
• Re-structured laboratory management staff and their responsibilities to more effectively meet workload demands and customer hospitals' service needs for blood/blood products.
• Developed and implemented organizational policies and procedures for the facility.
• Successfully passed assessments/inspections from the AABB, Food and Drug Administration, and the European Union.
• Member of organization's Quality Council charged with ensuring regulatory requirements were met and opportunities for process improvement were effectively executed.

Director of Materials Management Nebraska Health System Omaha, NE

08/1998 - July 2002

• Directed the 24-hour operation of 10 service departments with annual revenues of $22 Million and staff of 133. Managed a $9.6 Million budget
• Negotiated multi-year contracts with major medical supply vendors.
• Facilitated a cross-departmental work group charged with standardizing med/surg products used within the health system. Realized a $1 Million savings in a single year.
• Supervised and evaluated work activities of managers and staff.
• Planned and facilitated transition of clean linen production to a service provider; realized a capital dollar savings of $2 Million and reduction of 35 FTEs.

Laboratory Manager Clarkson Hospital Omaha, NE

05/1990 - 08/1998

• Served as the Manager of a variety of laboratory departments (Hemo/Blood Bank; Manual Labs - Anatomic Path, Histology, Microbiology, Blood Bank; Client Services) and responsible for the 24 hour operation of the department.
• Successfully passed inspections/accreditation for AABB, College of American Pathologists, and State Health and Human Services
• Conducted recruitment, hiring, and training of personnel
• Supervised and evaluated work activities of staff
• Met financial and quality goals

Laboratory Staff Clarkson Hospital Omaha, NE

07/1979 - 05/1990

• Performed complex laboratory testing of patient samples
• Performed required quality checks
• Served as the Laboratory Information System database coordinator for Blood Bank department