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program coordinator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Ability to establish and maintain cooperative working relationships with local and state government officials, staff members and the public Skilled in setting up and maintaining paper and electronic filing system for records, correspondence and other materials Computer knowledge (Microsoft Office, computer programs used within offices. Strong organizational, problem solving and communication skills with the ability to handle and follow through on multiple tasks. Confident, hard-working employee who is committed to achieving excellence Able to multi-task and prioritize to meet deadline without compromising quality. Experience working in a public and private agencies. Ability to analyze, and monitor and maintain client services/assistance programs Experience in the field of programs management, public welfare, mental health Ability to review, interpret basic laws and regulations Listen to instructions and at on those instructions with minimal guidance. Working knowledge of billing methods, including accounts paid/payable and received. Experience working in an inmate release program Worked on Mental Health Unit in Corrections Facility Experience working in a homeless shelter Experience in Mental Health and Behavior Sciences
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Program Coordinator, 08/2015 -
Bowery Residents Committee NY, State,
  • Supervising staff of approximately 13 mentors/advocates Responding to crisis in the field Liaise with referring authorities including DCP&P, Probation etc.
  • Provide intensive supervision, mentoring, coaching and modeling through individual, family and group activities Acts as a problem identification and resolution resource for billing issues Authors/customizes/revises communication materials to fit a particular individual, situation or activity Coordinates, documents and tracks pertinent data to meet the information and reporting needs of the work unit Communicate with referring authorities including DYFS, CSA, CMO, YCM, MRA, etc.
  • Review referrals for accuracy and completeness Run monthly reports and inform director/clinical supervisor of upcoming discharges, needed re-authorizations, monthly reports, and discharge summaries.
Relocation Specialist, 10/2010 - 08/2015
Atlas World Group, Inc. Evansville, IN,
  • Created and distributed seller's closing requirements to agents and attorneys.
  • Provide customer service to transferring employees in relation to their deed package.
  • Manage contracts team router box.
  • Create and manage relocation reports.
  • Work close with real estate agents and brokers to facilitate closing.
  • Provide exceptional customer service to Cartus relocation team.
  • Request and document Customers finances Assign files to Equity Specialist Perform quality customer service Maintain and assist in compiling reports Provide support, assistance and guidance to staff.
Bank Specialist II, 09/2009 - 04/2011
Salt River Pima Maricopa Indian Community Scottsdale, AZ,
  • Perform account transactions Provide customers with factual account information Handle inbound calls to service more than 140 consecutive inquiries Act as a liaison between the customer and departments within the company Answer client inquiries, by providing information based on considerable knowledge of the company.
Corrections Officer, 10/1995 - 04/2008
Community Solutions, Inc. West Lebanon, NH,
  • Provide security, custody and care of inmate population Perform administrative duties as assigned Perform supervisory duties as assigned Post specific assignments, including but not limited to Master Control Officer, Food Service Officer, Laundry Officer, Information Desk Officer and Mail Room.
  • Volunteers of America Camden County and Vicinity.
Case Aide, 1993 - 10/1995
Pepsico Lancaster, TX,
  • Maintain safety, security and cleanliness standards as outlined by Volunteers of America's policies and procedures.
  • Perform hourly visual observations of all residents to ensure their safety and well-being and document hourly in log book.
  • Intercept and screen incoming calls.
  • Take accurate telephone messages to include name of person calling, date, time and purpose of telephone call.
  • Distribute medication (prescription or PRN's) as directed and chart in daily medication log book as given.
  • Maintain offices and common areas in a clean and orderly fashion.
  • Monitor and document residents doing limited facility chores, as outlined in their appraisal needs and assessment plans.
  • Monitor and document residents for appropriate hygiene practices, behavior and document nightly.
  • Report and record any unusual incidents immediately regarding resident behavior, filling out incident reports when necessary and making written note of it in the resident's progress notes.
  • Assist with house meetings, resident activities/groups as needed.
  • Perform any other duties as assigned by the Program Supervisor or Director.
Administrative Assistant, 02/1991 - 10/1995
Department Of Human Services City, STATE,
  • Performed clerical duties included categorizing and typing monthly finance reports Prepared medical billing Examined and verify that entries, postings and totals are accurate and supporting documents are included in balanced books Recorded and process minutes of office meetings Performed administrative support functions such as filing, answering phones and data entry.
  • Prepared accounts payable/receivable Organized meetings for proposal on assistance programs for public/private sectors.
Education
Bachelor of Science: Human Service Human Services/Sociology, Expected in December 2014
-
Springfield College - Wilmington, DE
GPA: GPA: 71/4.0
Status -

Human Service GPA: 3.71/4.0 Human Services/Sociology

: Sociology, Expected in December 2001
-
Camden County College - Blackwood, NJ
GPA:
Status -

Public Administration

Select One: Public Administration, Expected in 1989
-
Trenton State College - Ewing, NJ
GPA:
Status -
High School Diploma: College Prep, Expected in 1987
-
Camden High School - Camden, NJ
GPA:
Status -
Interests

TRG Cares Volunteer Campbell Soup Feed the Homeless Volunteer Mt. Olive Baptist Church Member/Youth Ministry Project Home Volunteer Volunteer for Providence House for Battered Women/Children Volunteer at Veterans VA Hospital Certified with Philadelphia Literacy Program for Basic Tutoring Dancing Bowling

Professional Affiliations

Mercer County Youth Commission

Bible Study

Council Meetings

NJ OPS

Additional Information
  • TRG Cares Volunteer Campbell Soup Feed the Homeless Volunteer Mt. Olive Baptist Church Member/Youth Ministry Project Home Volunteer Volunteer for Providence House for Battered Women/Children Volunteer at Veterans VA Hospital Certified with Philadelphia Literacy Program for Basic Tutoring Awards 2013 Exceptional Service Award
Skills

accounts payable, administrative duties, administrative support, billing, book, clerical, closing, coaching, contracts, client, customer service, data entry, Equity, fashion, filling, filing, finance, Laundry, notes, Director, materials, medical billing, meetings, mentoring, office, modeling, policies, progress, proposal, quality, real estate, reporting, router, safety, Supervisor, supervisory, Supervising, supervision, telephone, answering phones, typing, written

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Resume Overview

School Attended

  • Springfield College
  • Camden County College
  • Trenton State College
  • Camden High School

Job Titles Held:

  • Program Coordinator
  • Relocation Specialist
  • Bank Specialist II
  • Corrections Officer
  • Case Aide
  • Administrative Assistant

Degrees

  • Bachelor of Science
  • Select One
  • High School Diploma

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