Versatile, performance-driven business professional with extensive expertise in operations and administrative management. Highly regarded for abilities to improve process and streamline operations resulting in cost savings, increased effectiveness, and better customer services. True team player able to communicateeffectively with management, staff, vendors and clients at all levels.
Technical Skills Microsoft Word, Excel, Access, PowerPoint, FrontPage, Outlook, WordPerfect, QuickBooks, Great Plains Dynamics, Oracle
Program Coordinator October 2010 to March 2015Grace After Fire
Coordinated activities and functions of Grace After Fire programs to ensure that goals and objectives specified for the program were accomplished in accordance with established priorities, time limitations, funding limitations or other specifications.
Developed and scheduled program work plan in accordance with specifications and funding limitations; oversaw daily operations and coordinated activities of program; determined priorities.
Monitored and approved program expenditures ensuring that budget allocations are not overspent.
Prepared or assisted in preparation of proposals for funding and/or funding continuation from outside sponsors. Assistant to the Executive Director * Coordinated activities of the Executive Director. In addition represented the Executive Director at meetings when required and appropriate. Maintained the calendar of the Executive Director. Scheduled external meetings, events, client meetings and additional coordination of preparatory meetings with relevant internal personnel. * Provided extensive professional assistance, project management and highly responsible management work covering a broad range of activities. * Provided administrative support and services to the Executive Director. * Setup and coordinated board meetings and work sessions. * Responded to and prepared correspondence; coordinated appointments and/reappointments, set up meetings and conferences; responded to incoming telephone calls and performed necessary follow up. * Recorded and prepared Minutes at board meetings, staff calls, and management calls.
Assistant to the Chief Financial Officer April 2010 to October 2010Legacy Housing* During the first 90 days of employment distributed over 5000 titles for travel trailer and mobile home purchases made by Legacy Housing to over 20 dealers through the Southeast United States. * Managed all banking deposits for the company and entered invoices into Quickbooks. * Entered VIN, HUD and payment information on newly manufactured houses into the company database.
US Courier and Logistics March 2009 to April 2010Human Resources Clerk * Within 30 days of hire completely revamped the personnel folders for company employee's insuring records were in compliance with local and federal regulations. * Drafted new employee handbook. * Developed a safety program for warehouse workers insuring federal and state compliance.
Administrative Manager August 2005 to July 2009TBD Networks* Over a relatively short period of time recruited and hired for 3 positions that had been unfilled (despite previous efforts) for almost a year. * Brought employee handbook, personnel folders and other employee records into compliance with local and federal regulations within months of being hired. * Managed trade show obligations including logistics, booth management and marketing.
Operations Manager November 2004 to February 2005Zuca Inc* Processed over 200 orders single handedly between November and December of 2005, a key retail sales period. Our customers received orders in time to meet their customer's demands. * Managed two facilities relocations in the span of 30 days while continuing to process orders and ship product.
Office Manager April 2004 to November 2004ZK Celltest, Inc* Managed facilities relocation, from inception to completion in less than 45 days. * Developed new vendor relationships allowing the organization to move from credit card purchasing to Net 30 accounts.
Legal Office Manager January 2002 to April 2004Schlepphorst & Emede, PC* Wrote the firm's employee handbook and implemented the policies contained within. * Implemented centralized purchasing policies that led to immediate cost savings for the firm. * Managed day-to-day business operations including human resources, client billing, general accounting, as well as payroll and benefits.
Senior Buyer January 2001 to July 2001Cybersource* Senior purchasing agent for a software development company, placing orders for employees at four different locations throughout the US. * Monitored company American Express Card program insuring that all accounts were up to date and new cards were issued in a timely manner. * Managed all facilities related issues including building maintenance, fire and security issues, furniture moves and cafeteria vending programs.
Walk Manager July 2000 to December 2000Leukemia and Lymphoma Society* Coordinated administrative details to insure that approximately 100 marathon walkers completed their fundraising and selected marathon within a five-month time frame. * Obtained permits from city and county authorities, worked with two coaches to provide adequate training support at all training events. * Insured all travel arrangements to the out of town events were secured.
Senior Buyer May 1996 to July 2000Symyx Technologies* Developed plans and procedures for the new purchasing department. * Negotiated contracts resulting in savings of over $50,000 on the copy machine contract. * Played an integral role on the Oracle Implementation Team. Implemented system on a fast track, the accounting and purchasing system were fully operational in six months.
Bachelor of ArtsUniversity of Texas at Austin － Austin, Texas, US* Bachelor of Arts - University of Texas at Austin
Certificate : Non-Profit Management, Veterans AffairsSaint Mary's University* Certificate in Non-Profit Management with an emphasis in Veterans Affairs - Saint Mary's University
Certificate : Purchasing ManagementSan Jose State University* Certificate in Purchasing Management - San Jose State University
Certificate : Legal Secretarial StudiesUC* Certificate in Legal Secretarial Studies - UC Santa Cruz * Certified Notary Public * Continuing education classes in accounting, payroll, human resource management and safety management
Leukemia and Lymphoma Society
Responded to and prepared correspondence; coordinated appointments and/reappointments, set up meetings and conferences; responded to incoming telephone calls and performed necessary follow up
Captain August 1976 to December 1992Air ForceAug 1976- Dec 1992 United States Air Force, worldwide deployments, numerous promotions from non-commissioned officer to Captain, with highly responsible roles including Operations Management Officer, Executive Support Officer and Assistant Chief of Base Administration. * Prepared and administered budgets to $100,000. * Created operations policies subsequently adopted throughout Europe. * Managed highly regarded publications office rated as "Excellent" by inspectors for high levels of customer service and consistent professionalism.
* Certificate in Purchasing Management - San Jose State University * Certificate in Legal Secretarial Studies - UC Santa Cruz * Certified Notary Public
Buying/procurement, Purchasing, Operations, Accounting, Federal Regulations, Logistics, Buyer, Administrative Support, Budget, Correspondence, Project Management, Proposals, Telephone, Contracts, Copy Machine, Oracle, The Accounting, Administrative Manager, And Marketing, Booth, Employee Records, Marketing, Trade Show, Human Resources, Office Manager, Payroll, Benefits, Billing, Business Operations, General Accounting, Clerk, Credit, Credit Card, Database, Hud, Invoices, Quickbooks, Building Maintenance, Maintenance, Purchasing Agent, Security, Software Development, Structured Software, Arrangements, Fundraising, Training, Travel Arrangements, Access, Budgets, Clients, Customer Service, Dynamics, Excel, Executive Support, Frontpage, Great Plains, Microsoft Dynamics, Microsoft Word, Operations Management, Outlook, Powerpoint, Receptionist, Team Player, Word, Wordperfect, Operations Manager, Process Orders, Retail, Retail Marketing, Retail Sales, Sales, Human Resource Management, Safety Management, Secretarial