Program Coordinator resume example with 14 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Program Coordinator offering Number-year track record of success in managing high-quality programs in dynamic business environments. Analytical problem solver and exceptional decision-maker.

  • Tape Editing
  • Issue Resolution
  • Decision Making
  • Personnel Direction
  • Microsoft Office
  • Viewer Demographics Analysis
  • Critical Thinking
  • Staff Hiring and Evaluations
  • Time Management
  • Program Guidelines Adherence
  • Event Coverage Planning
  • Interdepartmental Coordination
  • Network Transmissions Monitoring
  • Production Staff Coordination
  • Verbal and Written Communication
  • Broadcasting Materials Preparation
  • Program Scheduling
  • Performance Quality Assurance
  • Broadcast News Direction
  • Photoshop
  • Promotions Development
  • Attention to Detail
  • Problem-Solving
  • Communication Equipment
  • Dependability and Cooperation
  • Content Determinations
  • Performance Management
  • Task Delegation
  • Analytical Thinking
  • Educational Program Planning
  • Creative and Innovative
  • Program Requirements
  • Operations Management
  • Data Verification
  • Inventory Management
  • Program Operations
  • Program Improvements
  • Entertainment Department Management
Work History
Residential Counselor, 08/2021 - Current
Chimes West Chester, PA,
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
  • Utilized Icentrix and Hicsis(Health care record database) to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
Group Home Manager, 09/2012 - Current
New Jersey Institute Iselin, NJ,
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Created staff work schedules so each shift had appropriate number of employees for coverage.
Non-Emergency Medical Driver, 09/2019 - 08/2021
American Red Cross Kansas City, MO,
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Checked in with dispatch service and updated with current location.
Development Specialist , 08/2012 - 09/2018
Devereux Jackson, NJ,
  • Developed individualized and group programming and safety plans in support of academic achievement.
  • Presented information using variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos and lectures.
  • Offered specific training programs to help workers maintain or improve job skills.
  • Guided learning process toward achievement of curriculum goals by establishing clear objectives for learning activities and communicating objectives to students.
  • Assessed accomplishments of students on regular basis to provide progress reports.
  • Created classroom environment conducive to learning and appropriate to maturity and interests of students.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Maintained accurate, complete and correct records required by law, district policy and administrative regulations.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Promoted good study habits and student independence to improve quality of student outcomes.
  • Observed students' performance and recorded relevant data to assess progress.
  • Implemented behavioral plans for students with behavior disorders or other special conditions to present and reinforce learning concepts.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
  • Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Residential Youth Counselor, 11/2007 - 09/2012
Amego Inc City, STATE,
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Counseled Number residents in group sessions to assist in overcoming dependencies and adjustments to life.

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  • Used Type methodologies to help patients during therapy sessions.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Involved clients' family members in planning social service programs.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Offered and documented treatment consent forms in patient health records.
  • Integrated Type program, utilizing student feedback to boost organization's overall mission and objectives.
  • Engaged Type intervention techniques to deescalate aggressive and hostile behavior of residents.
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
  • Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Associate Degree In Administration : Business Administration, Expected in 06/2001
La Providence Technical School - Blois France,
  • Area of certification Training - Timeframe
  • Area of certification, Company Name - Timeframe
  • Certified Job Title, Company Name - Timeframe
Additional Information

Working to get the RBT license.

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Resume Overview

School Attended

  • La Providence Technical School

Job Titles Held:

  • Residential Counselor
  • Group Home Manager
  • Non-Emergency Medical Driver
  • Development Specialist
  • Residential Youth Counselor


  • Associate Degree In Administration

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