Varied experience in non-profit, higher education, health care settings and small business environments. Strengths include: systems development and project management; office administration; event planning and public relations.
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Dedicated team player
Coordinated all department functions for team of 10+ employees. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ participants, internationally and domestically. Implemented and maintained filing system for best practices.
Azusa Pacific UniversityAzusa, CAProgram Coordinator01/2012 to 03/2014
Served as personal assistant to Undergraduate Dean, managed her calendar and correspondence.
Organized meetings and events for faculty and students, coordinating with various departments on campus.
Worked with Undergraduate faculty for program support and student issues and needs.
Managed a team of Teaching Assistants, assisted in maintaining records and coordinated with other Undergraduate Nursing staff for program support.
Assisted with marketing the program to the community through in-services.
BHS InternationalUpland, CAOffice Manger/Personal Assistant08/2008 to 05/2011
Functioned as personal assistant to company president, included travel and schedule coordination and handling of email and phone correspondence.
Handled communication with and coordination of contracted services, i.e.accounting, information technology, legal services and public relations.
Managed accounts receivable and payable, working with contracted accountant to maintain Quick Books and production of reports.
Office responsibilities included maintenance of records, management of office staff and interns, communication flow with international and US distributors and handling of daily operations.
Vineyard MissionsClaremont, CAOperations Manager04/2003 to 05/2008
Administrative responsibilities included: travel and schedule coordination for Missions Director and other key personnel, coordinating information flow (international and domestic) and responding to email and phone inquiries.
Management responsibilities included: project management, oversight of office operations and staff; event planning (domestic and international) and point of contact for both internal and external clients.
Also assisted in collecting and distributing "best" practices and organizing and compiling training materials.
Peter F. Drucker Graduate School of ManagementClaremont, CALogistics Manager04/2000 to 04/2003
Responsible for developing and implementing systems to provide students with academic materials and assisted admissions recruiter and academic adviser in processing student admissions.
Coordinated with faculty and staff to prepare materials and meet technology needs.
Supervised staff of student workers for classroom technology support.
Served as event planner and coordinated logistics for corporate trainings.
Developed and maintained relationships with outside vendors to procure goods and services.
Assisted admissions recruiter with marketing and public relations.
Charter Oak Psychiatric HospitalCovina, CANeeds Assessment Coordinator01/1985 to 03/2000
Managed team of counselors and nurses, providing training and supervision as well as ongoing management of the Needs Assessment office.
Provided oversight and quality assurance for all face-to-face client assessments, processing of all patient admissions, as well appropriate dispositions for all phone inquiries.
Coordinated efforts with key hospital department heads to ensure quality patient care, address inter-departmental issues and assisted with preparation for ongoing hospital certification.
Processed monthly reports submitted to corporate offices.
Participated in corporate trainings.
Served as key internal face and public relation contact for clinical staff as well as key external face to community contacts and other external publics.
Assisted the marketing department to promote hospital services in-services.
Certificate of Leadership5 2003Peter F. Drucker Graduate School of Management, Claremont, CA
Bachelor of Arts:Behavioral Science12 1985Cal Poly Pomona , Pomona, CA, USAGPA: Summa Cum LaudeBehavioral Science Summa Cum Laude
Associate of Arts:General Studies 2 1982Citrus College, Azusa, CA, USA
High School Diploma:General Studies1977St. Lucy's High School , Glendora, CA, USATop 85 % of class
academic, accounts receivable, administrative, assessment, coordinator, customer service, event planning, filling, leadership, life long learner, logistics, manager, marketing, organizing, personnel management, project management, public relations, quality assurance, Quick Books, recruiter, resourcing, supervisor, training