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Program Coordinator Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Summary

A MBA Graduate with a proven success record in Administration and Project Management to include 10 years of successful launching, directing and coordinating department initiatives by performing management functions such as; planning, scheduling, organizing, auditing and tracking process effectiveness. Background in office administration, organizational efficiency, employee production, and training and learning coordination.

Core Qualifications

Change management

Staff development

Operations management

Policy/program developmentCross-functional team management

Staff training

Supervision and training

Skilled negotiator

Complex problem solving

Sound judgment

Sales, Sales Analysis, Service Quality Improvement, Staff Development, Staff Motivation, Staff Training, Staffing, Staff-Retention Programs, Start-Ups and Acquisitions, Strategic Planning, Strategy, Supply Chain Management, Team Building, Team Leadership, Team Player, Time and Resource Optimization, Time Management, Total quality management, Training and Development, Vendor Negotiations, Vendor Partnerships, Vendor Sourcing, Vision, Workflow Planning, Account Management, Administrative Skills, Analytical Skills, Bilingual, Branding, Budget Administration, Budget Allocation, Budget Analysis, Budget Development, Budget Forecasts, Budgeting, Business Development, Change Implementation, Communication Skills, Community Outreach,



  • Training and Development, Vendor Negotiations, Vendor Partnerships, Vendor Sourcing, Vision, Workflow Planning, Account Management, Administrative Skills, Analytical Skills, Bilingual, Branding, Budget Administration, Budget Allocation, Budget Analysis, Budget Development, Budget Forecasts, Budgeting, Business Development, Change Implementation, Communication Skills, Community Outreach, Contract Negotiations, Cost Reductions, Cross-Cultural Communications, Customer Relations, Departmental Operations Management, Distribution Management, Diverse Market/Industry Knowledge, Employee Scheduling, Event Management and Promotion, Expense Control, Facility Management, Fast Learner, Global Sales and Marketing, Global Solutions, Hard-worker, Human Resources Leadership, Interpersonal Skills, Inventory Control, Labor Cost Controls, Leader, Leadership, Market Analysis, Market Growth, Marketing, Matrix Management, MBA, Motivation, Multimillion-dollar P&L Management, Multi-unit Operation Management, Negotiation Skills, New Business Development, Operations Start-Up, Organizational Restructure and Change, Organizational Skills, Outsourcing, P&L Management, PC Competent, Performance Analysis, Performance Evaluations, Problem Resolution, Process Redesign, Product Analysis, Product Development, Profit and Loss, Profit Generation, Project Management, Project Planning, Public Relations, Purchasing, Quality Management, Regulatory
Education
Ashford University Clinton, Iowa Expected in 2013 M.B.A : Business Administration - GPA :
Prairie View A&M University Prairie View, Texas. Expected in B.A : Sociology/Social Work - GPA :
Professional Experience
Brightspring Health Services - Program Coordinator
Opelousas, LA, 04/2011 - 11/2015
  • Managed team of 5 professionals.
  • Directly supervised all program staff, interns and volunteers for the program.
  • Controlled expenses by performing monthly cost and budget analysis.
  • Directed strategic initiatives to achieve increased housing rates and program participation.
  • Performed overall management of administrative functions for any specified program.
  • Provided supervision and training to employees in order to ensure organization policies and procedures are maintained.
  • Trained staff on case management; specifically intake assessments, treatment plans, trauma reduction and harm reduction methods.
  • Ensured compliance to safety standards set forth by HOPWA and HUD grant guidelines.
  • Oversaw program facilitation and implementation of established company goals.
  • Created and implemented program policies according to government and company requirements.
  • Coordinated program or administrative policy development, interpretation, and implementation.
  • Evaluated financial expenditures and program budget controls to ensure compliance with state and federal laws, rules and regulations.
  • Monitored the programmatic integrity of each program; ensuring their compliance with agency policies and procedures as well as the grantors' standards.
  • Formulated short and long range plans to accomplish program, department and agency goals.
  • Created logic models and effective strategic planning methods.
  • Prepare and presented comprehensive reports and recommendations on program issues, program improvements and policy and procedures, etc.
  • Identified data collection tools, data sources, benchmarks, and performance targets.
  • Managed budget and expenditure process to establish financial controls.
Brightspring Health Services - Program Coordinator
Orange City, FL, 02/2005 - 01/2011
  • Oversaw program administration for clients who needed job placement or skills training.
  • Conducted workshops, created committees, and held conferences designed to promote the intellectual, social, and physical welfare of registered clients.
  • Performed searches for qualified candidates according to relevant job criteria, using computer databases, networking, internet resources, cold calls, media, and employee referrals.
  • Developed and revised job readiness curriculum for hard to place clients in the not-for-profit employment sector.
  • Planned and conducted employment training programs for candidates with employment barriers.
  • Recommended, ordered, and authorized the purchase of instructional materials, supplies, equipment, and visual aids designed to meet educational needs and company standards.
  • Supervised, coached and trained employees to maximize performance outcomes established by departmental goals.
  • Developed policies and procedures for all program aspects under the direction of the funding source and the Program Manager.
  • Maintained census status at expected numbers and ensure program service numbers are met.
  • Created advertisements for job positions and post in proper locations.
  • Explained terms of position with new hires, such as salary, hours, dress code, job description, etc.
  • Conducted interviews and assessments for qualified applicants.
  • Hired, trained and supervised new employees.
  • Provided supervision and training to employees in order to ensure organization policies and procedures are maintained.
Nicholas & Jones, LLP - Law Office Manager
City, STATE, 07/2000 - 09/2003
  • Scheduled client's appointments and maintained calendar for court dates.
  • Arranged business travel, conference calls and client-attorney meetings.
  • Prepared and assembled client case filings for attorney's review and submission.
  • Transcribed attorney's notes; composed letters, and drafted legal documents as directed by attorneys.
  • Responsible for AP disbursement and AR aging and collections based on weekly aging report utilizing Quick Books Pro software.
  • Supervised and trained office and legal assistants.
Affiliations
Skills

administrative, administrative functions, advertisements, AP, AR, agency, attorney, budget, case management, clerical, closing, conferences, contracts, cost analysis, client, clients, data collection, databases, directing, direction, training employees, facilities management, financial, financial controls, fiscal management, forth, government, hiring, interpretation, legal, legal documents, letters, logic, notes, materials, meetings, Excel, office, Outlook, PowerPoint, MS Word, Works, Microsoft Works, monitors, networking, organizing, organizational, policies, policy development, processes, process improvement, profit, progress, Project Management, project plans, protocols, purchasing, quality, quality control, Quick Books Pro, record keeping, safety, strategic planning, supervising, supervision, telephone, training programs, trauma, treatment plans, 35 WPM, WordPerfect, workshops, written

Marketing, Matrix Management, MBA, Motivation, Multimillion-dollar P&L Management, Multi-unit Operation Management, Negotiation Skills, New Business Development, Operations Start-Up, Organizational Restructure and Change, Organizational Skills, Outsourcing, P&L Management, PC Competent, Performance Analysis, Performance Evaluations, Problem Resolution, Process Redesign, Product Analysis, Product Development, Profit and Loss, Profit Generation, Project Management, Project Planning, Public Relations, Purchasing, Quality Management, Regulatory Affairs, Revenue and Market Expansion, Risk Management, Sales, Cost Reductions, Cross-Cultural Communications, Customer Relations, Departmental Operations Management, Distribution Management, Diverse Market/Industry Knowledge, Employee Scheduling, Event Management and Promotion, Expense Control, Facility Management, Fast Learner, Global Sales and Marketing, Sales Analysis, Service Quality Improvement, Staff Development, Staff Motivation, Staff Training, Staffing, Staff-Retention Programs, Start-Ups and Acquisitions, Strategic Planning, Strategy, Supply Chain Management, Team Building, Team Leadership, Team Player, Time and Resource Optimization, Time Management, Total quality management, Training and Development, Vendor Negotiations, Vendor Partnerships, Vendor Sourcing, Vision, Workflow Planning, Account Management, Administrative Skills, Analytical Skills, Bilingual, Branding, Budget Administration, Budget Allocation, Budget Analysis, Budget Development, Budget Forecasts, Budgeting, Business Development, Change Implementation, Communication Skills,

Global Solutions, Hard-worker, Human Resources Leadership, Interpersonal Skills, Inventory Control, Labor Cost Controls, Leader, Leadership, Market Analysis, Market Growth, Marketing, Matrix Management, MBA, Motivation, Multimillion-dollar P&L Management, Multi-unit Operation Management, Negotiation Skills, New Business Development, Operations Start-Up, Organizational Restructure and Change, Organizational Skills, Outsourcing, P&L Management, PC Competent, Performance Analysis, Performance Evaluations, Problem Resolution, Process Redesign, Product Analysis, Product Development, Profit and Loss, Profit Generation, Project Management, Project Planning, Public Relations, Purchasing, Quality Management, Regulatory Affairs, Revenue and Market Expansion, Risk Management, Sales, Cost Reductions, Cross-Cultural Communications, Customer Relations, Departmental Operations Management, Distribution Management, Diverse Market/Industry Knowledge, Employee Scheduling, Event Management and Promotion, Expense Community Outreach, Contract Negotiations

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Ashford University
  • Prairie View A&M University
Job Titles Held:
  • Program Coordinator
  • Program Coordinator
  • Law Office Manager
Degrees
  • M.B.A
  • B.A

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