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Program Care Giver Resume Example

Resume Score: 80%

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PROGRAM CARE GIVER
Professional Summary

Well-qualified customer service representative, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 3+ years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.

Skills
  • Compassionate caregiver
  • Trustworthy
  • Efficient
  • Punctual
  • Ability to work under pressure
  • Self motivated
  • Adaptability
  • Bi-lingual
  • Leadership
  • Reliable
  • Great time management
  • Strong work ethics
  • Creative
  • Public speaker
  • Collecting vital signs
  • Preparing meals
Work History
Floorset Associate12/2019 to 01/2020
Victoria's Secret – Walnut Creek, CA
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Folded and arranged Pink merchandise in attractive displays to drive sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
Program Care Giver 03/2019 to 12/2019
New Ways Services – Antioch, CA
  • Coordinated efforts of two team members to make sure clients followed scheduled daily routines
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Received training and certification from New Way Services for Medical certification as well as CPR verification
  • Handled a variety of emergency situations due to medical reasons on clients behalf
  • Adept to meal preparations making sure set diets are followed and cooked meals for clients
  • Household maintenance
  • Performed various amount of functions, including feeding the clients , bathing them to make sure hygiene was fresh, gave routine medication as well as reporting any unfair treatments of clients
Server11/2017 to 03/2019
Birreria Diaz – Brentwood, CA
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Shift Leader11/2016 to 11/2017
Five Guys – Antioch , CA
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Assigned daily employee tasks and monitored activity and completion
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash
  • Washed, peeled and cut various fruits and vegetables to prepare for serving
  • Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices
  • Maintained well-stocked stations with supplies and spices for maximum productivity
Crop Picker 06/2016 to 11/2016
Dwelly Farms – Brentwood, CA

A couple of main job assigned to me while working for Dwelly farms was picking crops and packaging harvested products and ship to to the main location. We would work together as a team to complete bulk orders for local grocery stores and out of state costumers and completed about 50-100 orders per day. In order to fulfill our everyday task requirements I would do some of the following:

  • Assisted with loading and unloading machinery and equipment
  • Loaded and unloaded containers of fruit manually and with conveyors and hand trucks
  • Inspected assigned fields to determine harvest availability
  • Transported barrels, baskets and crates of picked fruit to assigned areas
  • Selected items from bins, scanned tags with tracker and loaded onto cart
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using hand held scanners
  • Weighed and measured products and materials to check compliance with specifications and regulations
  • Labeled boxes and placed in outbound collection areas
Education
High School Diploma2016Independence High School - Brentwood, CA
Associate of Science: Criminal Justice2020Los Medanos College- Pittsburg, CA
Accomplishments


  • I was IHS school board representative as well as class valedictorian for the class of 2016
  • Received Honor roll twice
  • Cesar Chavez spirit award 2016
  • received five scholarships
  • worked with Contra Costa supervisor Dianne Burgis at a program called FOMC
Affiliations
  • Member, FOMC 2013-2016
Certifications
  • CPR
  • Med certified
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Victoria's Secret
  • New Ways Services
  • Birreria Diaz
  • Five Guys
  • Dwelly Farms

School Attended

  • Independence High School
  • Los Medanos College

Job Titles Held:

  • Floorset Associate
  • Program Care Giver
  • Server
  • Shift Leader
  • Crop Picker

Degrees

  • High School Diploma 2016
    Associate of Science : Criminal Justice 2020

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