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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Decisive and effective manager skilled in leading cross-functional teams to meet customer demands and deadlines.

 Respected results-oriented leader with proven record in inventory and logistics, customer service and production scheduling. 

Responsible for KPI reporting to Xylem upper management

With 19 years service with Goulds/ITT/Xylem, I have demonstrated my abilities by progression from a temporary worker to a member of the TTO Management team.

Skills
  • Inventory management specialist
  • Core Team Member - ERP-LX conversion at TTO
Work History
2015 to Current
Production Scheduling Manager Dewolff Boberg & Associates Baltimore, MD,
  • Direct team of nine in various support roles:
  • Schedule pull of all assembled pumps 
  • Schedule pull & shipment of all component orders (Customer & CSC)
  • Schedule release of Shop Orders to Machine Shop
  • Maintain inventory levels in LX to support activity at TTO and the CSC's
  • Manage Warehouse activities from dock to stock to pull
  • Developed reports to communicate daily productivity and shipment reports to personnel throughout the organization.
  • Direct team of schedulers to analyze order requirements and identify shortages that may delay an order and notifying Customer Service when delivery will be impacted.
  • Created board to visually show future orders and identify potential capacity issues allowing orders to be rescheduled. 
  • Created visual board to track individual stockroom puller activity and workload.

Member of both 2015 TLIP3b and TLIP 4 teams

TLIP3b: Increased TTO OTP to 95%

TLIP4: Reduced TTO Inventory $5.8M

04/2012 to 2015
Parts Value Stream Manager Leidos Holdings Inc. Troy, MI,
  • Assumed ownership over team responsible for quote and order entry of component orders and Configured To Order pumps (CTO).  Managed CSC stock replenishment.
  • Managed work flow to meet service goals by measuring Process Cycle Time.
  • Facilitated inter-departmental communication to effectively provide customer support.  Established weekly phone calls with key accounts to review open order status.
  • Effective liaison between customers and internal departments. Developed Customer Notification form to track communication to the customer and when follow-up was due.
  • Devised and published metrics to measure the organization's success in delivering customer service. (OTP, PCT and Error Rates)
  • Assisted in the implementation of CASSPort information system that identifies freight carriers and rates for outbound shipping
01/2011 to 04/2012
ETO (Engineered To Order) Value Stream Manager ITT City, STATE,
  • Responsible for Engineered To Order (ETO) pump orders from Order Entry release to Shipping 
  • Guide production from raw material to finished product
  • Ensured open communication both up and downstream as to status and issues encountered
06/2009 to 01/2011
Manager Material Planning ITT City, STATE,
  • Responsible to maintain appropriate stocking levels to support customer requirements, achieve inventory turns and company financial goals
  • Analyze fluctuations in product usage and notify Marketing/Sales of potential trends 
  • Manage conversion of new product launch by maintenance of both old and new product to limit excessive stock
Education
Expected in
High School Diploma:
Shaker Heights High School - Shaker Heights, OH
GPA:
Additional Information

U.S. Air Force 1979-1992 Honorable Discharge

13 years experience as Inventory Management Specialist

Lockheed Martin Logistics Management (Reese AFB TX) 1992 - 1995

Data Analyst

South Park Hospital (Lubbock TX) 1995 - 1997

Director Material Management 

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Resume Overview

School Attended

  • Shaker Heights High School

Job Titles Held:

  • Production Scheduling Manager
  • Parts Value Stream Manager
  • ETO (Engineered To Order) Value Stream Manager
  • Manager Material Planning

Degrees

  • High School Diploma

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