Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Creative, resourceful, and flexible; able to adapt to new environments and changing priorities, maintaining a strong work ethic. Consistently recognized for a positive attitude under both normal circumstances and in difficult situations, team oriented focus, and a dedication to maintaining productivity, as well as a commitment to accomplishing important tasks in mission critical situations. Often commended on the ability to work well with others and resolve conflict, leading to stronger teams.

  • Report preparation
  • ERP requisition management (experience with both SAP and Epicor)
  • Inventory counting
  • Forklift trained
  • Forklift trainer
  • Reporting abilities
  • Logistics oversight
  • Mentoring and training
  • Schedule management
  • Inventory management
  • Problem resolution
  • Process improvement
  • Coordinating transportation
  • Warehousing and delivery
  • Freight transportation
Shipping/Receiving/Stockroom Supervisor, 03/2021 to Current
Magna International Inc.Auburn Hills, MI,
  • Overseeing daily Shipping/Receiving operations within the manufacturing facility, including the packaging and shipping of small parcel orders (UPS, FedEx, DHL, and courier), as well as the loading and unloading of truck freight (LTL, PTL, and FTL), managing department priorities and providing leadership to increase on-time-delivery.
  • Overseeing the Stockroom and Final Assembly (kitting) areas, working cross-functionally with Production Planners and Inventory Control to monitor inventory, ensure timely placement of stock, and prompt delivery of finished goods to packagers in fulfillment of customer orders.
  • Organizing training and dispatching for staff towards achieving OTD, productivity, and safety.
  • Produced reports on shipments, team performance and financial numbers, through the use of SQDQ and Continuous Improvement boards.
  • Organized storage areas to maximize movement and minimize labor.
  • Worked closely with the Global Logistics & Compliance Manager with their team to establish transportation cost standards and economical shipping practices.
  • Helped implement the use of a VLM (Vertical Lift Module) within the warehouse/stockroom, to increase labor efficiency and reduce inventory errors.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Working cross-functionally with other production supervisors to help sync up finished goods from other cells to ensure timely staging of strategic orders.
  • Served as the backup for the Logistics Manager in their absence, overseeing the daily activities of the Logistics Team.
Production Planning & Logistics Coordinator, 10/2020 to 03/2021
AnixterPhoenix, AZ,
  • Resumption of previous Logistics Coordinator duties at the discretion of both the Logistics, Shipping, and Warehousing Manager and Production Planning Manager as required, including assuming many of the former's responsibilities in their absence.
  • Worked in conjunction with the production planners and production supervisors to coordinate information in the Open Orders Planning Dashboard pertaining to past due, current, and future orders for assistance in prioritizing work and providing up to date answers for Customer Service regarding the status of orders. In the process of coordinating the information, coordinated with the various departments within the plant to track down and resolve errant issues with items of credit hold, pack out errors, or parts that were missing or still waiting to be received/inspected, compiling date on both spreadsheet and within Epicor to assist in improving OTIS.
  • Worked closely with the Shipping, Receiving, and Stockroom Supervisor in the pursuit of their duties managing the workflow and any nascent issues within the dock, small pack, and stockroom areas. Assisted in assuming many of the supervisor's responsibilities in those areas during their absence, updating and offering resolutions to the Plant Manager in the process.
  • Worked with the IT team in troubleshooting and resolving Logistics related international documents issues within QuickShip and Epicor, including testing through application of resolutions.
Logistics Coordinator, 04/2018 to 08/2020
Carlisle Interconnect TechnologiesCity, STATE,
  • Maintained the daily freight shipping dispatch, arranging for the shipping of freight through partner carriers, customers, or customers' preferred partners and logistics companies; the creation, maintenance, and caretaking of Bills of Lading for such shipments.
  • Made daily contacts with partner carriers and third-party logistics companies to ensure timely execution of freight pickups and to troubleshoot any issues arising therein. Worked with volume load partners to ensure the best price for shipment and cost savings.
  • Worked with teammates in the daily maintenance of the Logistics Help Desk account, working with internal and external customer reps, customers, and freight carriers in answering questions and requests ( i.e - Freight Quotes, Freight Damage Claims, execution of Shipping Requests and RMAs, and otherwise providing answers to general queries).
  • Worked with Production Planners and Manufacturing supervisors and leads to identify key issues with Expedited, Past Due, or High Profile orders to ensure shipping occurs on time and to provide insight/answers on key issues preventing on time shipping from a logistics standpoint.
  • Served as backup for the Logistics Manager in the creation and maintenance of daily reports regarding On Time Delivery numbers, Past Due Orders, and predictive projections for On Time Delivery that day.
  • Served on the Core Team for an upgrade to Perlick's ERP system, working with members of other departments in examining key functions in test environments to ensure functionality in preparation for the upgrade.
  • Used manufacturing dispatches and regularly compiled data from Excel workbooks to quote out consolidated multistop shipments, assessing the maximum savings against separate shipments and executing on them to accrue the savings.
  • Worked with associates on the dock and small parcel packaging area to coordinate and prioritize shipments, optimizing the team's ability to ensure shipments depart on time. Working with various departments in manufacturing to help ensure product makes it to the shipping team in timely fashion.
Material Handler II (Shipping/Receiving/Stockroom), 07/2015 to 04/2018
Nassco Inc.City, STATE,
  • Served as an active part of the team that participated in the transition to Warehouse Management, including taking an active hand in documenting some of the processes currently being used for training.
  • Receiving and distribution of OSP (Outside Processing) materials and shipments, from the checking in and processing, to fixing errors related to the routers/purchase orders and seeing the received parts delivered to subsequent work centers.
  • Placing of materials into stock, both systematic and physical, including the troubleshooting and resolution of errors related to the put away process.
  • Engaged in the processes related to kitting; the running of work orders in the creation of transfer orders, the picking of parts for multiple work centers, and the related confirmations. Swift and accurate resolution of any issues relating to the picking process or disposition of any unresolvable problems to the proper parties.
  • Kept track of multiple high priority dispatches and seeing to the timely movement of said jobs.
  • Worked with other departments to resolve issues in a timely fashion and satisfactory manner.
  • Purchased/Small parts receiving duties as needed, including serving as the point of contact with purchasing for all needs/issues relating to RTVs and the processing/receiving of all Subcontracted Purchase orders.
  • Back-up for high priority pick-up/delivery in the company vehicle as needed.
  • Delivery/retrieval/dispositioning/organization of materials at the warehouse as needed.
  • Backed up both the shipping/receiving lead and supervisor both in busy times and during absences by the performance of shipping/receiving duties.
  • Engaged in the training of others in all of the aforementioned duties.
Delivery Driver/Warehouse Associate, 07/2005 to 07/2015
Company NameCity, State,
  • Responsible for the timely delivery of product to customers, providing friendly service throughout.
  • Handled any on-site issues customers have by serving as a bridge between the customer and customer service / sales in resolving them.
  • Collaborated with fellow employees on shipping/receiving duties; preparing orders for shipment or putting away receiving.
Education and Training
High School Diploma: , Expected in 05/1999
Annapolis Senior High School - Annapolis, MD,

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  • Annapolis Senior High School

Job Titles Held:

  • Shipping/Receiving/Stockroom Supervisor
  • Production Planning & Logistics Coordinator
  • Logistics Coordinator
  • Material Handler II (Shipping/Receiving/Stockroom)
  • Delivery Driver/Warehouse Associate


  • High School Diploma

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