Trustworthy, self-motivated individual highly professional in performance and appearance. Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance. Highly effective and knowledgeable in all areas related to QMS and ISO.
Customer service orientation
Problem analysis and problem solving
Data collection, management and analysis
Knowledge of relevant regulatory requirements FDI
Strong background with ISO 9001 And ISO 13485 quality system requirement.
Planning and organizing
MS Office (Word, Excel, Outlook, PowerPoint, Publisher, Picture Manager)
01/2017 to Current
Production ManagerLexington International － Boca Raton, FL
Manage and evaluate machine resources to ensure productivity and minimal downtime.
Oversee a workforce + employees in the manufacturing department.
Ensure all employees follow industry standard health and safety guidelines.
Set ambitious production goals and communicate them to key personnel.
Provide motivation, support and guidance to all employees.
Communicate any problems or obstacles to senior management.
Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity.
Create schedules for employees to ensure optimum staffing leve.
06/2015 to 02/2017
Quality Assurance Assistant ManagerLexington International － Boca Raton, FL
Draft quality assurance policies and procedures.
Interpret and implement quality assurance standards.
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
Document internal audits and other quality assurance activities.
Investigate customer complaints and non-conformance issues.
Develop, recommend and monitor corrective and preventive actions.
Assure ongoing compliance with quality and industry regulatory requirements.
08/2010 to 08/2012
Security OfficerHollywood Casino － Hershey, PA
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Maintains environment by monitoring and setting building and equipment controls.
Maintains organization's stability and reputation by complying with legal requirements.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
07/2005 to 07/2012
SupervisorExel Distribution center － Hershey, PA
Supervise dispatchers and load supervisors daily to achieve maximum growth potential, while outlining a clear career path toward advancement for each employee.
Supervise drivers on company policies, including: productivity, daily working hours available, punctuality, attendance, IPTV rating.
Ensure company culture is reinforced and that all safety procedures and company policies are strictly enforced.
Coach and encourage drivers to maximize his/her success as car haulers.
Administer disciplinary action as required to correct performance and/or behavioral issues.
Assist with customer inquiries, answer phones, etc., as needed to ensure dispatch operation runs smoothly.
Provide accurate reporting of daily shipping details to all levels of customer and internal management.
Complete injury, accident and cargo damage reports when required, to ensure timely notification to all upper management, insurance carriers, and customers.
Ensure administrative duties are completed timely.
10/1997 to 10/2001
Quality ControlC- Mac Of America － Rivera, Fl
Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.
Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
Keeps measurement equipment operating by following operating instructions; calling for repairs.
Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Accomplishes quality and organization mission by completing related results as needed.
Education and Training
Diploma: General StudiesPalm Beach CollegeLicensed practical nurse (LPN)
Center of Education For Adults General Studies
administrative duties, Bi, Coach, Customer service, Data collection, database, Decision-making, Documentation, drivers, senior management, inspecting, inspection, insurance, internal audits, ISO, ISO 9001, complying with legal requirements, complying with legal regulations, materials, access, Excel, MS Office, Outlook, PowerPoint, Publisher, Word, organizing, permitting, personnel, policies, Problem analysis, problem solving, publications, quality, quality assurance, reading, recording, repairs, reporting, requirement, safety, shipping, staffing, supervisor, Team Player, answer phones, troubleshooting, workflow