Hardworking graduate of an Associates in applied science; criminal justice, currently seeking to get into the Radiology Program at St. Petersburg college within the next year to pursue a career in Radiography with 7 years in customer service in the retail department and food business.
Recognized for outstanding stock room experience at Express Clothing. Inventory Control-restocked and organized items as necessary and as directed.
Recognized for outstanding customer service at Express Clothing at the cash wrap (cash register). Routinely helped as many as 50 customers each day in a high-volume retail outlet. Consistently exceeded daily sales targets with an average of $600-$1,200 in sales each day. Consistently generated additional revenue through skilled sales techniques. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Trained new staff at Jets Pizza on answering telephone, taking food orders, using POS, cashier. Food Preparation. Supported all kitchen operations when chef was absent. Assisted in maintaining preparation and service areas in a sanitary condition. Answered telephone calls and responded to inquiries.
Cleaned and organized eating, service and kitchen areas. Greeted each customer with friendly eye contact. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Promoted to concierge from server within a month of employment from The Hampton of Clearwater 55+ Community. Trained new servers for efficiency and effectiveness with taking orders, greeting guest, and correctly placing orders. Trained and handled new staff on answering phones, operating machinery (embroidery, machine press) with Psychotic Legend branding company and production managing. Detected machine malfunctions and problem-solved accordingly.
Organize office, customer service- answer phones, process raw material(clothing), designer, control shipping process and tracking information, sewing, machine presser, and operator of embroidery.
CUSTOMER SERVICE, used GUEST model to perform great customer interaction. Greet, uncover needs, execute, suggest and transaction when shopping. Answer phone, suggest promotions with interested customers, cleanliness, monitoring fitting rooms, cashier, stock room abilities. Floor sets and plans.
Waitress/server, greeting the elderly, taking orders on POS cash register, food runner, cleaning duties.
Front desk/ concierge, answering phones, performing quality assurance checks, showing the property to potential buyers, data entry, customer service, placed work orders.
Chemistry, American History, trigonometry, Spanish I & II, Economics, court studies, court procedures,English IV.
Magna Cum Laude GPA: 3.8
Anatomy and Physiology I Lecture
Anatomy and Physiology I Lab
Community Health and procedure
English comp I & II
Completion of Criminal Justice degree program
Freshman- ROTC, English I, Team Sports, Integrated Science Honors II, Algebra, Food Prep.
Sophomore- Geometry, English II, Biology, Personal Fitness, Life Management, Computers for College and Careers.
Junior- Algebra II, English III, Intensive Reading, Marine Science Honors II, American Government, Spanish I, Drivers Education.
Please consider me as an applicant for the Transporter and Registrar-admitting/registration positions that are now available through Bay Care Health. I recently learned of the positions from the Indeed job search engine. For the past seven years I have had a plethora of customer service experience dealing with interpersonal needs of each person I come in contact with at my work environment, and although this will be a different spectrum of customer service for me, I believe I can an will succeed at this new opportunity to expand at the professional level.
Excellent ability to multi-task in what is a fast pace work environment, on top of being focused for each task at hand, and to connect on an interpersonal level. I have less than a year in business office experience, but I am an rapid learner and I grasp concept very well. I am currently in school pursuing a degree in health sciences to become a radiologist and is currently taking Anatomy and Physiology lecture and lab to help with my medical terminology.
As a current student, I have switched my major throughout the years and I am now figuring out exactly what I want to pursue to be able to build for my future, and I am certain that gaining this experience will help my transition to be smooth from a college student out into the real world into a radiologist to the hospitals. I love being prepared at all cost for things in my life.
My major strength that I will bring into the Bay Care Health is my experience with different walks of life in the many jobs that I have had. Most importantly I am fully aware of how to handle everyone accordingly to their specific needs. I am always eager to learn new information or polish old knowledge of the past. I poses the qualities of ten individuals in my single body. I have the versatility of a chameleon at any occupation that I succeed in. In order to be successful one must have a certain "drive" and I am very much certain that if I am placed behind a desk or out in the field I will take control and be the very best that I can be for my future and for society.
I would love to welcome the opportunity to have an interview with BayCare Health. I look forward to hearing from you in the future.
Thank you so much for the time and possible consideration.
La' Sh'e Kirkland
Computer skills (Word, Excell, Powerpoint), passed both English composition I and English composition II in college. Experience working on a team, played sports, and have always worked in a team orientated occupation handling tasks that needs the help of others, but I can also handle my own work load independently. I uncover needs and connect on interpersonal level to better serve. I had experience working at a high stress environment every year in sales during Black Friday.
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