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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Technical Skills MS Office - Windows, Excel, Powerpoint, Access, Outlook, WMS, AS400
Education
Rensselaer Polytechnic Institute Troy, NY Expected in Bachelor of Science : Industrial & Management Engineering - GPA : Rensselaer Polytechnic Institute, Troy, NY Bachelor of Science in Industrial & Management Engineering (May 2001) GPA: 3.14/4.0
Certifications
WMS Essentials of Leadership, Situational Leadership, Coaching for Improvement, Interviewing Techniques, Forklift Trainer Certification
Accomplishments
  • Awards Recipient of prestigious All Star award for outstanding service to Scholastic Book Fairs
  • A versatile and assertive manager with over 10 years of experience in operations, warehousing, manufacturing, & distribution. This includes staff supervision, budgeting, forecasting, inventory management, logistics, project management, quality assurance, industrial safety, problem solving, data analysis, and optimization of manpower and materials
  • Recipient of prestigious All Star award for outstanding service to Scholastic Book Fairs
Experience
1-800-Flowers.Com, Inc. - Production Manager
, , 01/1 - Current
  • Lead a team of 100+ Associates in a 150,000 sq. foot warehouse. This includes 1st and 2nd shift as well as 13 drivers. Managerial responsibilities include interviewing, selecting, training, developing, evaluating, disciplining, and terminating Associates
  • Responsible for Branch P&L grossing over 16.5 million dollars in revenue annually
  • Utilize operational metrics and control spending to achieve financial budgeted results. Maintained operational expenses below budget for the past 6 years.
  • Implement 5 S processes to improve housekeeping, safety, and production efficiencies
  • Serve as Project Manager for several high dollar projects from quotes to completion of project
  • Maintain proper workflow through efficient use of space and personnel using lean management principles.
  • Operate and train others on the safe use of many types of forklifts
  • Ensure proper safety measures are continually adhered to by all employees in accordance with company and OSHA regulations
  • Collaborate with inventory management to ensure optimal utilization of inventory
  • Communicate internally with Sales team to maximize customer satisfaction
  • Plan and conduct regular staff meetings to inform, educate, and recognize Associates, as well as to provide a forum for the exchange of ideas
  • Organize and direct warehouse sales bi-yearly to maximize liquidation of inventory
  • Oversee a team of 13 drivers and a fleet of trucks and ensure that all DOT regulations are adhered to.
Tenneco Automotive - Production Supervisor
, , 12/2002 - 10/2004
  • Led, coached, and developed a 15 person team to meet daily production objectives
  • Interacted daily with Production Maintenance Team to troubleshoot mechanical and electrical problems in order to maximize production
  • Performed functions related to shipping, warehousing, quality control, industrial safety, facilities design, purchasing, industrial housekeeping, ergonomics, developing production records systems, customer service, and optimization of manpower and materials
  • Assigned employee's work responsibilities, trained employees in procedures and safety, conducted performance evaluations and salary adjustments
  • Participated in the company's custom Management Training Program which involved training on how to capitalize on employee productivity and moral
Jasci - Industrial Engineer
, , 01/2002 - 06/2002
  • Temp Position
  • Developed labor standards utilizing various classical industrial engineering tools and principles including time studies, lean manufacturing, and SPC
  • Analyzed assembly operations in both high-volume-low-mix and low-volume-high-mix environments
  • Improved intricate assembly line systems by use of flow line balancing techniques
  • Maintained an aggressive project schedule using Gantt charts and creative time management
  • Navigated the company's custom AS400 business system
Collins Aerospace - Test Engineer
, , 01/2000 - 08/2000
  • Internship
  • Used statistical methods to develop graphs used for process control
  • Coordinated the development and implementation of reliability testing equipment
  • Planned fuel cell testing schedules and analyzed testing data
  • Designed and modified fuel cell test stations
Skills
Housekeeping, Training, Bi, Budget, Business Intelligence, Dot, Dot Regulations, Drivers, Exchange, Interviewing, Inventory, Managerial, Metrics, Million, Project Manager, Sales, Sales Team, Satisfaction, Warehouse Sales, With Sales, Workflow, Adjustments, Buying/procurement, Customer Service, Ergonomics, Facilities Design, Industrial Safety, Maintenance, Optimization, Purchasing, Quality Control, Receptionist, Retail Sales, Shipping, Engineer, Fuel, Fuel Cell, Process Control, Reliability Testing, Test Engineer, Testing, Access, Award, Budgeting, Coaching, Data Analysis, Excel, Forecasting, Forklift, Logistics, Marketing Analysis, Ms Office, Outlook, Powerpoint, Problem Solving, Project Management, Quality Assurance, Wms, As400, Assembly, Assembly Line, Classical Industrial Engineering, Gantt, Industrial Engineer, Industrial Engineering, Lean Manufacturing, Line Balancing, Operations, Process Engineer, Spc, Statistical Process Control, Time Management, Time Studies

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Resume Overview

School Attended

  • Rensselaer Polytechnic Institute

Job Titles Held:

  • Production Manager
  • Production Supervisor
  • Industrial Engineer
  • Test Engineer

Degrees

  • Bachelor of Science

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