Highly motivated and results oriented individual with the ambition and skillset to excel in any administrative or managerial position. Possesses a wide variety of skills including administrative, managerial, written, performative and interpersonal. Proficient in all Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Proven success in completing tasks efficiently and accurately in a fast-paced environment, regularly exercising excellent organizational and quick decision making skills. Displays profound knowledge in general administrative duties and quality control related matters. Experienced and knowledgeable in research, analysis and policy proposition. Deadline oriented with the sense of urgency necessary to ensure that all tasks are completed in a timely manner. Proven success working both independently with minimal supervision, and as part of a team. Regularly exercises ability to anticipate actions and events, and follow up accordingly. Successfully and enthusiastically trains and advises team members on all operations and policies.
Takes and completes client product requests. Aligns and color matches prints of all sizes, including folded brochures and architectural blueprints. Booklet bindery, including precise measuring, scoring, stapling, folding, and finish cuts. Utilizing specialized industrial equipment for print production and bindery. Mounts large format signs and posters for permanent outdoor displays. Mitigates waste by consistently maintaining focus on detail and observing proper procedures. Interprets and anticipates customer needs to provide best service possible. Communicates with well-known Aquidneck Island business and non-profit clients such as the Audrain Automobile Museum, the Newport County Preservation Society, the Newport Naval War College, Hotel Viking, and others on jobs for professional events. Consistently adheres to strict deadlines. Regularly communicates with colleagues to ensure deadlines are met and jobs are completed at the highest level of quality. Consults walk-in and phone customers to acquire all relevant job details. Regular e-mail communication with present and potential clients. Handles card, cash, and check payment for invoices. Works alongside technical support resources to troubleshoot hardware and software issues. Takes inventory of stock and supplies, and re-order from suppliers. Catalogs job samples and invoices. Takes on a supervisory role in customer quality assurance. Consistently works with small tolerances and margins of error. Proven success in managing workflow among several jobs at any given time. Mitigating office conflict with problem-solving and team-building strategies.
Consistently delivered high quality guest experiences in a fast-paced work environment. Accurately took and delivered food orders among multiple parties of up to 25. Solved guest issues expediently and satisfactorily. Trained new hires in workplace policies and procedures. Memorized the full menu, including drink recipes and specials, for immediate response. Balanced large serving trays with multiple orders between guests and other servers. Regular deep cleaning of entirety of restaurant in compliance with health code standards. Rehearsal and memorization of and participation in regular line dancing and scripted announcements. Processed guest payments in a timely manner.
Worked independently under the direction of the SEG CEO. Interviewed multiple non-profit staff members to determine precise challenges and policy goals. Researched prior effective policies in targeted areas. Developed revenue-neutral state and local policy proposals to address needs of SEG and partner businesses. Presented to and collaborated with a professional lobbyist to develop actionable state policy.
Transcribed meeting and hearing notes for the Representative in an administrative capacity. Learned, gave, and trained new interns to give full Capitol Tours to constituents. Processed intake of constituent phone-calls, emails, and Capitol tourists. Worked with a team of other interns to research and archive all relevant press coverage.
Concentration in Public Law and Conflict Resolution
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