My work experience is versatile and subjected to the work values I find fundamental in all work force industries.
Imaginative Video Production Intern with talents and techniques developed and refined while interning at Gencon Media. Skilled in coordinating video shoots and tracking project deadlines. Gifted in leveraging technology and knowledge of industry trends to create innovational projects.
Hardworking Server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.
Responsible Childcare supervisor with 3 years of guiding children in different settings. Inspired by leading fun activities to teach new skills and encourage development. Focused on respectfully enforcing rules for health and safety of children.
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals.
Film and Video Production
Table setting arrangements
Effective customer upselling
Behavior management techniques
Credit card payment processing
Company Name | City, StateProduction Assistant Intern09/2019 - 02/2020
Inspected quality of finished products, making minor fixes to meet project expectations.
Organized equipment and film materials for future video shoots and photography shoots.
Maintained current knowledge of new social media trends.
Worked on 15 projects by shooting and editing video and photo.
Implemented set up and logistics for shoots and video equipment.
Worked as a project manager on multiple projects.
Gave creative direction and insight over daily operations.
Collaborated with production staff to deliver exceptional performances.
Management of content of several social media platforms.
Worked on the creation and development of multiple digital campaign filers.
Company Name | City, StateCustomer Service Associate, Stocker, and Stocker 07/2018 - 10/2019
Enhanced sales by implementing merchandising and promotional improvements.
Worked through complicated sales, complex issues and difficult customers.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Updated signage to reflect new pricing or temporary promotional strategies.
Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Achieved high customer satisfaction scores by de-escalating complaints quickly.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Company Name | City, StateServer, Hostess, and Cashier04/2017 - 07/2018
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Promoted desserts, appetizers and specialty drinks.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Answered phones politely and promptly, accurately recording and confirming reservations.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Company Name | City, StateParty Host05/2016 - 04/2017
Managed guest expectations by relaying information regarding hours, itinerary and specials.
Enhanced guests' experiences by fulfilling special requests during visits.
Stayed on top of server availability and table turnover for timely and exceptional service for guests
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Supervised activities of children through party rooms.
Communicated with parents or guardians.
Encouraged positive behaviors, including engagement, entertainment, and communication.
Cleaned up spills promptly and sanitized and cleaned after every party.
Kept children safe and secure at all times.
Enforced rules to teach manners and maintain safe environment.
Provided exceptional care to groups of up to 50 children between ages 4 and 16.
Education and Training
The Academy At Opry Mills | City, StateHigh School Diploma02/2020
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The Academy At Opry Mills
Job Titles Held:
Production Assistant Intern
Customer Service Associate, Stocker, and Stocker
Server, Hostess, and Cashier
High School Diploma
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