production and quality manager resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments.

Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs. Well-qualified production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing various strategies.

  • Supervised team of 10 staff members.
  • Trained and supervised 25+ production staff over 10 year time period.
  • ISO 9001-2015 Certified Internal Auditor
  • Six Sigma White Belt
  • Six Sigma Green Belt
  • Operational improvements
  • Familiarity with quality standards
  • Problem-solving abilities
  • Hand and power tool use
  • Knowledge of quality systems
  • Design For Manufacture
  • Fixtures
  • Material Handling
  • Manufacturing
  • Troubleshooting
  • Engineering Design
  • Engineering Documentation
  • Technical Support
  • Test Procedures
  • Ms Office Suite
Work History
01/2019 to 01/2021
Production and Quality Manager Novaspect Alsip, IL,
  • Plan, direct, or coordinate work activities and resources necessary for manufacturing products in accordance with cost and quality specifications
  • Supervise shop personnel in all aspects of production
  • Coordinate shop personnel as required for R&D, and special project requirements
  • Coordinate with engineering to ensure high quality, and consistency of product
  • Plan, validate, and achieve engineering design for all current and upcoming projects
  • Develop BOM requirements for new projects
  • Assist in costing for active, and upcoming projects
  • OSHA certified to standard 1910.134 for respirator use
  • Managed and archived quality documentation and participated in internal and external quality audits
01/2017 to 01/2019
Product and Mechanic Lead Arnott Air Suspension City, STATE,
  • In almost three years at Arnott, rose from being the first engineering technician to be hired from outside company, to a valued and trusted NPI and mechanic lead
  • Responsibilities include planning daily and weekly tasks for up to 4 engineering technicians
  • Coordinating fleet management responsibilities, including but not limited to management of test mileage, coordinating regular maintenance, and participating in purchasing and selling of company vehicles
  • Coordinating validation builds in conjunction with production management, scheduling, and inventory management
  • Completing new product releases on schedule with the direction of product management
  • Installing and testing new products, as well as existing warranty parts
  • All aspects of regular vehicle maintenance.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Carried out day-day-day duties accurately and efficiently
  • Improved operations through consistent hard work and dedication
  • Exceeded goals through effective task prioritization and great work ethic
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Worked flexible hours; night, weekend, and holiday shifts
  • Proved successful working within tight deadlines and fast-paced atmosphere
10/2004 to 04/2017
Shop Manager Structural Composites Inc. City, STATE,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Created Bills of Material from drawings to supply shop with required materials.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
Expected in 06/1997
High School Diploma:
Glen Cove High School - Glen Cove, NY,
Additional Information

  • Support customer service as a subject matter expert on installation and proper use of products. Liaise between Arnott and Arnott Europe to ensure any potential design issues are addressed.
  • Certified Six Sigma White Belt
  • Certified Six Sigma Green Belt
  • Certified ISO 9001-2015 Internal Auditor

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Glen Cove High School

Job Titles Held:

  • Production and Quality Manager
  • Product and Mechanic Lead
  • Shop Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: