Implemented quality improvement plans during field failure analysis that significantly improved outgoing quality for new production and remanufactured product.
Developed process for product reliability test that provided early data to the development team resulting in a cost savings of $45,000.
Mitigated design and manufacturing risks by implementing mistake proof activities established from FMEA and lessons learned from previous design and process failures.
Implemented corrective actions on consumer audio products reducing field failure rates below 0.2%.
Senior Quality Engineer with extensive experience developing Advanced Product Quality Planning procedures, techniques, and documentation for new products. Additional skills in Lean principles, Yellow Belt (PDCA) projects, Kaizen events, failure analysis, data reporting and analysis, quality auditing, corrective action, and 8D problem solving methodology. Talented Quality Engineer with a strong background in new product development.
Technical direction and product strategies
Works well in diverse team environment
Lean principles knowledge
Microsoft Office Suite
Strong communication skills
Geometric dimensioning and tolerancing
Component functions and testing requirements
07/1991 to 03/2016
Product Quality EngineerBOSE CORPORATION – Framingham, MA
Created and implemented APQP procedures, deliverables, and documentation on new consumer audio products.
Organized and analyzed data on mature products from start of production to end of life.
Conducted corrective action on confirmed field failures resulting in reduced field failure rates and reduced customer complaints.
Developed audit procedures and techniques to drive corrective action and improve quality performance prior to new product launch.
Initiated PDCA projects that resulted in cost savings for new product development process.
Facilitated teleconference meetings with manufacturing and engineering teams using 8D problem solving technique to develop and execute occurrence, escape, and systemic corrective actions from design, manufacturing, and supplier confirmed field failures.
Ensured compliance with product specifications and standards requirements.
Used basic statistical analysis and other quality principles and tools.
Provided technical guidance, peer review and mentorship to junior engineers.
Ensured products met requirements for Design for Manufacturing (DFM).
01/1990 to 01/1991
Senior Quality EngineerRAYTHEON COMPANY – Waltham, MA
Major defense contractor with core manufacturing in weapons, military, and commercial electronics.
Developed and implemented process improvement plans for transformers and power supplies that increased manufacturing output by 3%.
Activities included analyzing failure data and working with various engineering groups to improve designs and streamline manufacturing processes to reduce test failures and eliminate scrap.
Interfaced with suppliers and customers to drive corrective action and improve system performance.
Created internal quality audit system reducing quality deficiency reports by 30% resulting in a 5% increase in manufacturing productivity.
01/1985 to 01/1990
Quality ManagerPRECISION CONNECTOR DESIGNS – Peabody, MA
Manufacturer of electrical connectors for military, aerospace, and commercial industries.
Successfully managed staff of inspectors, technicians, and engineers to develop and perform incoming, in-process, and final inspection of custom products for military, aerospace, and commercial applications.
Developed Quality system to meet MIL-Q-9858 and MIL-I-45208 requirements resulting in increased business and sales opportunities.
Collaborated with Quality and Manufacturing teams to mitigate in-process rejects and reduce scrap resulting in increased productivity and product quality.
Led project scheduling and budgeting to successfully and quickly complete engineering projects.
Supported engineering designs through analysis and simulation.
Bachelor of Science: Mechanical EngineeringUniversity of Miami - Coral Gables, FLA Mechanical Engineering
Associate of Applied Science: Mechanical Design TechnologyWentworth Institute - Boston, MA
American Society for Quality (ASQ)
ASQ Certified Manager of Quality/Organizational Excellence