Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Motivated and dependent hard-working individual with extensive experience in the customer service and retail grocery industry. Excels working as part of a dedicated team of employees. Over 5 years of experience in front-end/produce/freezer department management.

  • Vendor Coordination and Relationship Development
  • Strategic Planning
  • Team Management
  • Customer Assistance
  • Retail Merchandising
  • Purchasing Expertise
  • Pricing Negotiations
  • Supervision
  • POS Systems
  • Facilities Maintenance
Work History
08/2018 to 08/2020 Produce Buyer/DSD Coordinator Rural King | Mattoon, IL,
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Negotiated with suppliers for favorable prices, terms, quality, and delivery.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Priced produce to achieve margin and sales goals.
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Worked with managers to optimize promotions.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Led merchandise selection, pricing, planning and marketing.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Established strong vendor relationships to maintain and support business.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Negotiated prices, discount terms and all transportation arrangements for merchandise.
  • Anticipated consumer buying patterns to create purchase and inventory plan.
08/2017 to 08/2018 Department Manager Byler's | City, STATE,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Identified and diminished performance gaps by coaching and supervising subordinates.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Trained new employees and set department schedule.
04/2015 to 08/2017 Front-end Cashier Assistant Byler's | City, STATE,
  • Trained as a bagger/cart-retriever and provided back-up coverage for cashiers to provide customers with optimal support.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Worked closely with department and store managers to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Greeted customers and responded to requests for information.
05/2012 to 04/2015 Dog Caretaker/Janitorial Assistant Happy Woofer | City, STATE,
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Supported newborn animals with heat, safety and clean bedding to promote optimal growth and health.
  • Supported optimal animal health and comfort with frequent bedding changes.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Maintained oversight of 300+ animals in kennels or holding pens.
Expected in 08/2018 Associate of Applied Science | Criminal Justice Delaware Technical Community College, Dover, DE GPA:
  • Majored in Criminal Justice.
  • Worked full-time during enrollment.
Expected in 05/2015 High School Diploma | Polytech High School, Woodside, DE, GPA:
  • Majored in Criminal Justice. Three year program.
  • Member of multiple sports teams including football, lacrosse, and baseball.
Additional Information
  • Just moved into town from Harrington, Delaware. Looking for employment ASAP.
  • Currently studying to become a real estate agent. Classes are online and at my own pace, so no scheduling issues.

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Resume Overview

School Attended

  • Delaware Technical Community College
  • Polytech High School

Job Titles Held:

  • Produce Buyer/DSD Coordinator
  • Department Manager
  • Front-end Cashier Assistant
  • Dog Caretaker/Janitorial Assistant


  • Associate of Applied Science
  • High School Diploma

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