Problem Solve Lead Resume Example
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PROBLEM SOLVE LEAD
Professional Summary
My career goal is to be a part of a team where I can learn and excel within a company. I am
a problem solver that thrives to get the job done in an efficient and timely mannered. Taking
on new challenges is something I enjoy and take pride in. I have computer skills but would
like to maximize those skills to further my education. I am a highly motivated individual who
is dedicated to his work, and quick to pick up on new tasks. Working together and
collaborating with my coworkers is important to find the best solution to any problem.
Skills
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Work History
March 2016-CurrentProblem Solve Lead | Amazon Flex | Boggstown , IN
- As a problem solver I researched and resolved all incoming defects preventing them from going to the customer without the whole shipping order.
- Reduced customer defects and ensured customer satisfaction.
- Advised fellow associates on their errors and how they could improve their work performance.
- Research and make new labels and bar codes for defective bar codes on items.
- Place other problem solvers in pick path for CPT picks for each quarter.
- Maintain communications with process assistants in pack to make sure were clear for that CPT.
- Monitored department performance data to identify and avoid potential risks.
September 2015-CurrentPicker | Phoenix Home Care And Hospice | Parkville , MO
- Maintained warehouse in compliance with OSHA safety standards.
- Take picking orders from supervisor, and locate products in Amazon warehouses Met my production quotas in each pick path as instructed by my Supervisor.
- Ensured that picked items were not damaged and tag any damaged items I came across.
- Maintained the requirements of time management in between picks to acquire a high pick rate.
February 2010-July 2015Assembly line extruder | Seagate Plastics | City , STATE
- Inspect and diagnose all requirements needed for setup of the extrusion line for the customer.
- Acquire certain plastics needed for customer order from inventory using a forklift.
- Set heating temperatures for the plastic on the extruder by checking setup data.
- Setup and install the dyes on the extruder to form the design of the plastic part.
- Inspect product by calibrating the dimensions of the customer needs before producing.
- Typing customer orders out on the computer to make shipping labels.
January 2008-February 2010Home Caregiver | Champaign Residential Service Inc. | City , STATE
- Deescalating stressful situations with patient
- Manage patient schedules and transport to doctor appointments.
- Perform meal preparation and housekeeping.
- Administer or supervise medication following doctors instructions.
- Report and document any issues to management or relatives.
- Manage incoming mail, bill payments, and extra spending money.
Education
2007Construction Certificate of Completion: Construction: Penta Career Center, City, State
2007High School Diploma: Maumee High School, City, State
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Resume Overview
School Attended
- Penta Career Center
- Maumee High School
Job Titles Held:
- Problem Solve Lead
- Picker
- Assembly line extruder
- Home Caregiver
Degrees
- Construction Certificate of Completion: Construction :
High School Diploma :
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