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Private Event Coordinator Host Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Motivated and hardworking, successful at multitasking & delivering friendly, prompt service to all customers in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Managed closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Reliable, customer service-driven team player. Good relationship-building and time management abilities. Sociable leader skilled at operating environments with demanding objectives for sales, service and quality. Driven professional with 10 plus years experience with strong customer service, organization and time management skills. Talented in all facets of event planning with success in creating memorable guest experiences and eager to leverage background to launch career in events planning.

Skills
  • Safe food handling
  • Menu memorization
  • Guest service
  • Food running
  • Table setting arrangements
  • Dining customer service
  • High-volume dining
  • Event calendar management
  • Special events planning
  • Managing events start to finish
  • Crisis management
  • Social media marketing
  • Sales and marketing strategy
  • Educational support
  • Behavioral improvements
  • Classroom management
  • Behavior modification
  • Certified in Early Childhood Education
Education and Training
Chaffey College Rancho Cucamonga, CA, Expected in 05/2023 Bachelor of Arts : Business Administration - GPA :
Experience
Aparium Hotel Group - Private Event Coordinator/Host
New Orleans, LA, 11/2010 - 07/2019
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recommended money-saving strategies for events.
  • Trained customer service, marketing and sales teams for events.
  • Maintained close communication with clients to mitigate service issues.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Attended and participated in industry events.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Rancho Vista Elementary - Special Education Instructional Aide II
City, STATE, 04/2018 - 06/2019
  • Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Served as classroom aide to teachers and worked one-on-one with special needs students age 6 to 8.
  • Helped teachers manage classroom and workload by assisting with side work.
  • Monitored students' progress in skill areas such as reading and math, as well as personal behavioral development, and reported on findings to teachers and parents.
  • Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
  • Promoted compliance with CA IEP standards in both curriculum development and classroom operations.
  • Made teachers aware of and managed any distracting or inappropriate behavior in the classroom.
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Administered minor first aid to injured students and notified school nurse to render additional aid.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Applied positive reinforcement for performance to redirect negative behaviors.
Greenhouse Cafe - Server's Assistant
City, STATE, 11/2017 - 06/2019
  • Communicated with seated guests for outstanding customer service.
  • Delivered entrees to tables and made sure each guest received correct menu items.
  • Offered insight into menu items to answer customer questions.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Checked tables and refilled condiments that were running low.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Worked closely with lead server, chef and cooks to determine menu plans for special events or occasions.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

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Resume Overview

School Attended
  • Chaffey College
Job Titles Held:
  • Private Event Coordinator/Host
  • Special Education Instructional Aide II
  • Server's Assistant
Degrees
  • Bachelor of Arts

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