principal implementation consultant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Senior IAM Architect and outstanding performer in integration and migration projects within Enterprise, Aviation , Financial, Health Care, Technology industries . Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments.
  • Installed and configured HID SAFE (Secure Awareness for Everyone - Physical Identity and Access Manager is a web-based solution which allows organizations to centrally manage the life-cycle of identities such as permanent and temporary employees, contractors, service providers and vendors as it relates to physical access) within Enterprise, Aviation , Financial, Health Care, Technology industries. Integrated the logical security systems to ensure synchronized and policy-based on-/off-boarding of identities and their physical access across multiple and disparate physical security system.
  • IAM Architect and Project Management with over 18 years of successful experience in designing, managing , mentoring and . Recognized consistently for performance excellence and business management contributions to success in financial, security, technology, enterprise, aviation industries.
  • Project and Program Management
  • Identity and Access Management (IAM)
  • Identity Federation (X.509, SAML & ADFS)
  • Single Sign On (SSO)
  • Authentication Technologies (X.509, One-Time Password (OTP), RACF, ACF2)
  • Business Continuity Management . Policies and Procedures
    Information Classification .
  • Identity & Access Management
  • Access Control . Infrastructure & Operations Security
    Incident Response .
  • Privacy & Data Protection
  • Network Security Operations . Security Management
    Security Architectures .
  • Vulnerability Management
    Disaster Recovery & Business Continuity .
  • Security Governance and Management
    Risk Management .
  • Microsoft .NET Architecture
  • Microsoft Azure
  • Web Access Manager
  • Physical Access Control Systems (CCURE, LENEL, AMAG, P2000, Prowatch and many more systems)
Work History
Principal Implementation Consultant, 05/2013 - Current
Onetrust Atlanta, GA,
  • Establishes and maintains good working relationships with all IAM customers
  • Understand and refine a Role Based Security framework. Produce schema designs and operational plans to enforce and maintain identity management workflows
  • Participate in development of roadmaps and participate in the standards process for Identity and Access Management (IAM) solutions
  • Manage identity and access management support to business and technical teams in the design of standardized products and customized solutions.
  • Develop roadmaps and participate in the standards process for Identity and Access Management (IAM) solutions
  • Hands-on architect and developer of a comprehensive IAM system that addresses the challenges of a very complex development and production environment
  • Troubleshooting and resolving access management and provisioning workflow errors
  • Perform Identity and access management activities
  • Designed & implemented Identity-as-a-Service (IDaaS) solutions utilizing Service Provider Cloud methodology and platforms (PingIdentity, Microsoft Azure Active Directory) in migrating production applications to a Software-as-a-Service (SaaS) environment by adhering to identity management Industry standard protocols such as ADFS, OAuth2, SAML 2.0, WS-Federation.
  • Updating existing access management and provisioning workflows
  • Execute and track security process related activities including User ID management
  • Manage operations within the IAM environment at the client, including application patching and upgrades and certificate management
  • Web Access Management (SiteMinder, etc)
  • Knowledge of an Enterprise Identity Management Product, experience on Multi-Azure Authentication, Centralized Active Directory, Single Sign On (SSO), Authentication Technologies (X.509 , ADFS, etc )
  • Experience in integrating various Physical Access Control Systems (CCURE, LENEL, AMAG, P2000, PROWATCH and many more systems)
  • Experience integration IDM systems (Workday, LDAP, Geoffrey, HR Systems, APIs)
  • Experience integration aviation security systems (TSC) for background checks, Watchlist, etc.
  • Self-motivated, responsible, conscientious, and detail-oriented and possess a passion for excellence.
Technical Project Manager, 06/2006 - 05/2013
Penn Foster Atlanta, GA,
  • Maintained strict budgetary control on Financial Services projects and working with project teams to track costs and control expenditures without sacrificing quality.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Developed project plans and managed project scope for all projects, using specific methodologies to guide projects from conceptualization to implementation and maintenance.
  • Managed 2 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Collaborated with business users, technical teams, database administrators and testing teams, to analyze, gather, and validate requirements such as kickoff meetings, joint application designing and planning sessions.
  • Closely collaborated with project members to identify and quickly address problems.
  • Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses.
Technical Lead, 03/2004 - 06/2006
Albertsons Companies Santa Rosa, CA,
  • Developed technical solutions to diverse operational problems.
  • Managed team of 10 personnel focused on implementing resolutions and updates.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Design and Developed WCF services for external systems.
  • Design and Developed UI and business layer using ASP.NET 2.0/3.5/4.0 and C#.
  • Designed the system implementing design patterns such as SINGLETON, FACTORY and FACADE patterns.
  • Developed stored procedures, triggers and cursors and involved in the database team to optimize the performance
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Resolved all issues efficiently and enhanced customer satisfaction ratings.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Software Engineer, 12/2000 - 03/2004
Gartner Los Angeles, CA,
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Configured, installed and tuned Software-based systems for performance in MS SQL databases.
  • Developed APIs services for external systems.
  • Extensive use of Jquery, Linq and AJAX.
  • Developed UI and business layer using ASP.NET 2.0/3.5/4.0 and C#.
  • Developed stored procedures, triggers and cursors and involved in the database team to optimize the performance
Bachelor of Engineering: , Expected in 11/2000
Savitribai Phule Pune University - Pune,
Status -
  • PMP
  • MCP

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Resume Overview

School Attended

  • Savitribai Phule Pune University

Job Titles Held:

  • Principal Implementation Consultant
  • Technical Project Manager
  • Technical Lead
  • Software Engineer


  • Bachelor of Engineering

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