LiveCareer-Resume

prestige sales manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Sales Manager with 3 plus years of experience supervising staff in retail settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am Motivated to learn, grow and excel in the beauty industry.

Skills
  • Strategic selling
  • Merchandising operations
  • Team building
  • Problem resolution
  • Organization
  • Relationship development
  • Marketing strategy
  • Budgets
  • Supervision
  • Team management
  • Customer service
Work History
Prestige Sales Manager, 08/2017 - Current
Harris Teeter, Llc Greenville, SC,
  • Recruited, managed and motivated 25-member retail team to give every guest positive and memorable experiences.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Increased sales to 60% penetration in prestige department by offering advice on purchases and promoting additional products.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Reatail Sales Manager, 07/2019 - 12/2019
ULTA Beauty City, STATE,
  • Championing and modeling the Ulta Beauty mission, vision and values.
  • Meeting/exceeding sales, profitability and operational goals.
  • Planning/executing in-store mass category events.
  • Enhancing the Ulta Beauty brand through "wow" experiences, promoting the Ulta Beauty loyalty and guest service programs.
  • Reviewing/interpreting financial and operational reporting, including store visit and audit results.
  • Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.
  • Meet or exceed goals related to mass category sales, service, and operational excellence.
  • Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards.
  • Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
  • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
  • Support continuous improvement by implementing company programs and influencing end-user adoption.
  • Train, coach, and develop associates using company programs, tools, and resources.
  • Create an environment that inspires and encourages the growth and engagement of associates.
  • Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
  • Promote a culture of service excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support.
  • Plan and execute in-store events that deliver an unrivaled guest experience while delivering on sales and payroll goals.
  • Attract, hire, and retain a diverse team of top talent.
Merchandise Sales Coordinator , 06/2018 - 01/2019
Ulta Beauty City, STATE,
  • Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Processed truck process and shipment efficiently.

Cashier, 06/2014 - 08/2017
Chick-Fil-A Inc. City, STATE,
  • As a Chick-fil-A team member I performed guest service and cashier duties. Guest service job duties included greeting customers, taking customer orders, and ensuring a quality experience in the dining room.
  • Cashier duties include completing transactions on the point of sale system and cash handling.
  • Maintaining a clean and pleasant store environment.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
High School Diploma: , Expected in 05/2016
-
North Cobb High School - Kennesaw, GA
GPA:
Status -
Associate of Science: Biology, Expected in 03/2017
-
Augusta University - Augusta, Ga,
GPA:
Status -

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Resume Overview

School Attended

  • North Cobb High School
  • Augusta University

Job Titles Held:

  • Prestige Sales Manager
  • Reatail Sales Manager
  • Merchandise Sales Coordinator
  • Cashier

Degrees

  • High School Diploma
  • Associate of Science

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