President/Managing Partner Resume Example
High-performing business professional with over 12 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. www.linkedin.com/in/susanbwilliams
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Skechers Usa Inc. – Pleasant Prairie , WI
Project 1. HVAC Group, New York,
Project 2. Flagship Kids Spa, Williamsburg, NY
Project 3. Private Property & Home Staging/Sale, Hartsdale, NY
Project 4. Bethel Community, Valhalla, NY
Starbucks – City , STATE
- Managed $6 million dollars budget implementations, employee reviews, training, schedules and contract negotiations.
- Increased revenue streams 8.5% by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Assessed financial statements and plan dollars reports to evaluate percent to plan performance, developed targeted improvements and implemented changes resulting in driving metric to most improve goal dollars.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Luxottica Sunglass Hut – City , STATE
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Maximized efficiency by coaching and mentoring 75+ store personnel on luxury selling principles, industry practices, company procedures and iPad software system.
- Designed modern employee recognition program which boosted productivity and improved team morale.
- Delivered best-in-class sales services to customers to build brand and drive business.
Limited Brands Victoria's Secret – City , STATE
- Achieved sales goal of $64 million dollars by leveraging interpersonal communication skills and product knowledge to cultivate and train employees.
- Increased revenue up to $10 million dollars year after year implementing effective sales strategies in all aspects of sales cycle process.
- Managed $17 million dollars of Beauty Products exceeding annual sales goals 5.5%.
- Managed team of 300 employees, overseeing hiring, training, and professional growth of team.
- Continuing education in French
- Minored in Business Administration
- Coursework in Understanding Financial Statements, Introduction to Hotel Operations and Services Marketing Planning and Management
PROFESSIONAL MANAGEMENT TRAINING:
- Luxottica Luxury Academy, New York, NY
Professional Development mentoring from Luxury Houses Senior Business Executives, COOs and CEOs of Prada, House of Versace, Tiffany and Co., Ralph Lauren, Dolce and Gabanna, Chanel, Bvlgari and Persol
- Victoria's Secret Management Training, New York, NY 2005-2011
Coaching and Development, Leadership Skills, Team Building, Strategic Thinking, Employee Retention
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Resume Overview
School Attended
- Katharine Gibbs School - New York City
Job Titles Held:
- President/Managing Partner
- Flagship Store Manager
- Flagship General Manager
- District Co-Manager
Degrees
- Bachelor of Arts : Hospitality Administration And Management
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