president ceo resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Executive Profile
SENIOR EXECUTIVE Entrepreneur with a successful track record of leading growth strategies. Over 20 years of success launching and growing wholesale and retail companies. Exceeded revenue and profit goals every year for over 20 years, averaging over 140% of goals each year. Leverage a highly analytical approach to growth by implementing Dashboards and Scorecards across all business levers to drive continuous improvement and foster a culture of accountability. Practiced in listening to Voice of Customer (VOC) to identify new products and performance improvement strategies. Equally strong in developing integrated online, offline and social media marketing programs. Extensive experience sourcing products globally and securing exclusive rights. Excel in opening and managing multiple sites and ensuring efficient warehousing and distribution operations. Optimistic leader with an entrepreneurial cando attitude, but with firmly planted pragmatism. Highly effective management style that promotes a shared vision and positive working relationships. Proven ability to recruit, motivate and develop a superior staff. Change Agent and Able Strategist with the exceptional ability to resolve complex business challenges and attain peak levels of performance. Intellectually aggressive, with a track record for identifying core business problems, and setting strategic direction based upon competencies of the organization and opportunities. Willing to Relocate.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
President/CEO, 05/2012 to Present
Janesville, WI,
  • Identify and create action plans to increase sales in small to medium sized businesses Help clients pinpoint their target audience Fine tune and change marketing strategies to address the needs of their clients Contact larger clients and visit them to establish a relationship and complete the sale and contracts Establish customer service programs and grow satisfaction levels with all firms Launched consumer and online catalogs that grew profits overall Source products to grow existing catalogs Cut manufacturing costs and increased profits Negotiate contracts for buying new products with vendors Listened to the voice of the customer to improve performance strategies Went overseas for new products and secured exclusive USA RIGHTS Highly effective management style, proven ability to recruit, motivate and develop a superior staff.
  • Sabbatical Jan 2011 Apr 2012 Engaged as freelance consultant while attending to urgent family matters now fully resolved.
President & CEO, 01/1998 to 01/2006
United Way Of AmericaLafayette, LA,
  • Seized opportunity in market niche and launched exclusive luxury plumbing product line in the United States.
  • Delivered 175% of goals on average through sales force of 21.
  • Closed agreements with 250 retail showrooms.
  • Launched directtoconsumer catalogs and ecommerce platform that grew profits 30%.
  • Traveled overseas to identify products and secure exclusive U.S.
  • distribution rights for hundreds of products.
  • Audited manufacturing operations to ensure appropriate quality levels and ability to meet delivery requirements.
  • Managed 3 distribution warehouses.
  • Listened to Voice of Customer and developed a midpriced line and luxury line of products.
  • Worked with design teams to develop new products.
  • Created and designed specialty product with UK manufacturer that won Best of Show.
  • Established customer satisfaction measures and grew satisfaction levels from 82% to 96%.
President/CEO, 06/1989 to 12/2010
United Way Of AmericaCity, STATE,
  • Acquired business and led turnaround and growth strategies.
  • Managed all aspects of retail and wholesale business including sales, marketing, product sourcing, logistics, distribution, merchandising, IT and operations.
  • Grew organization 733% in 3 years and an additional 340% over next 17 years.
  • Achieved an average of 148% of sales goals every year.
  • Opened 2 additional locations and led company to become #1 in regional market share.
  • Instilled highly disciplined and analytical approach to drive growth by establishing Key Performance Indicators (KPI) and dashboards to measure and continuously improve performance across core operations.
  • Drove sales through aggressive integrated online/offline and public relations campaigns and oversight of 40 sales personnel.
  • Grew ecommerce sales to 15% of overall revenues.
  • Managed and drove optimal performance of 25K square foot warehouse with over 4,000 SKUs by implementing integrated warehouse management system and organizing warehouse for efficiency.
  • Sourced products internationally, negotiating exclusive agreements.
  • Opened Wholesale Division and successfully led sales effort to specialty retailers nationwide.
  • Established standards, trained staff and achieved 95 % customer satisfaction rate.
Bachelor of Arts: , Expected in
Hofstra University - ,
approach, catalogs, consultant, contracts, Negotiate contracts, clients, customer satisfaction, customer service, delivery, ecommerce, freelance, logistics, marketing strategies, marketing, market, merchandising, negotiating, next, organizing, personnel, plumbing, public relations, quality, retail, sales

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Resume Overview

School Attended

  • Hofstra University

Job Titles Held:

  • President/CEO
  • President & CEO
  • President/CEO


  • Bachelor of Arts

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