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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Tech-savvy Project Manager well-versed in all aspects of project management from inception to completion. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance. 
Skills
  • Unsurpassed work ethic
  • Organized
  • Natural leader
  • Results-oriented
  • Process improvement
  • Quality assurance and control
  • Contract management
  • Responsible and reliable
  • Critical thinker
Experience
01/2012 to Current
President Trinity Health Corporation Mishawaka, IN,
  • Served as the single point of contact for project scheduling and changes.
  • Defined project deliverables and monitored status of tasks.
  • Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.
  • Established and maintained several business accounts.
  • Entered revenue and expense transactions and prepared expense reports.
  • Tracked and evaluated staff performance, and handled all promotions and terminations.
  • Completed purchase orders and customer invoices.
  • Prepared and filed financial statements such as balance sheets and income statements.
  • Monitored sales and service records and investigated discrepancies.
  • Evaluated cost reduction and program improvement needs by analyzing financial data.
  • Expertly planned, coordinated, organized and directed all operations of the project.
  • Explained company offerings to promote products and services to clients.
07/1997 to 07/2004
SUPERVISOR Kohler , ,
  • Supervised a group of technicians and performed yearly reviews.
  • I also had the responsibility of being the OSHA coordinator and writing policy and procedures for safety of workplace. 
  • Trained new technicians on medical equipment program.  
  • Repaired medical equipment and resolved customer complaints.
  • Responsible for setting up new contracts all over the country and resolving any issues the clients may present on several different projects.
  • I also was responsible for installation, inspection, calibration, testing, and repairing medical equipment and instruments.
  • Dismantling equipment in order to locate the cause of malfunction, replacing defective parts, reassembling equipment and adjusting precision components, and performing safety checks on electrical and radiation equipment.
12/2005 to 02/2013
FIBER NETWORK TECHNICIAN Verizon , ,

  • I worked on a special projects in a supervisory positions over a team of 15.
  • I was responsible for solving problems, on same day issues that would prevent a customer from getting video, data or phone installed.

  • I also had to work with various leads in different departments to solve complex problems in the system.
  • I received multiple awards for ratifying critical problems efficiently.
  • Other tasks included installation and maintenance of voice, data and video equipment and in addition to providing revenue enhancing offers to the customers.
  • Respond to complaints and resolve issues for customers.
  • Interprets schematic work order drawings to determine job specifications and installation needs.
  • Orders and obtains required equipment and effectively solve problems.
  • Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
01/1994 to 01/2000
COMMUNICATIONS SECURITY TECHNICIAN Texas National Guard , ,
  • Communications Security Repairer is an essential member of the Army communications maintenance team.
  • The Radio/Communications Security (COMSEC) Repairer performs or supervises field and sustainment level maintenance on radio receivers, transmitters, communication security (COMSEC) equipment, controlled cryptographic (CCI) items and other associated equipment.
  • Uses test, measurement, and diagnostic equipment to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.
  • Repairs systems, equipment and subassemblies by adjusting, aligning, repairing, and replacing defective components, cryptographic items, or line replaceable units.
  • Performs bench equipment tests to verify operability of repaired equipment, and ensures emission security standards are met.
  • Evacuates damaged equipment and components to higher-level repair activities.
  • Performs preventive maintenance checks and services on tools, test, measurement, and diagnostic test.
01/1994 to 01/2000
COMMUNICATIONS SECURITY TECHNICIAN Texas National Guard , ,
  • Communications Security Repairer is an essential member of the Army communications maintenance team.
  • The Radio/Communications Security (COMSEC) Repairer performs or supervises field and sustainment level maintenance on radio receivers, transmitters, communication security (COMSEC) equipment, controlled cryptographic (CCI) items and other associated equipment.
  • Uses test, measurement, and diagnostic equipment to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.
  • Repairs systems, equipment and subassemblies by adjusting, aligning, repairing, and replacing defective components, cryptographic items, or line replaceable units.
  • Performs bench equipment tests to verify operability of repaired equipment, and ensures emission security standards are met.
  • Evacuates damaged equipment and components to higher-level repair activities.
  • Performs preventive maintenance checks and services on tools, test, measurement, and diagnostic test.
01/1994 to 01/2000
COMMUNICATIONS SECURITY TECHNICIAN Texas National Guard , ,
  • Communications Security Repairer is an essential member of the Army communications maintenance team.
  • The Radio/Communications Security (COMSEC) Repairer performs or supervises field and sustainment level maintenance on radio receivers, transmitters, communication security (COMSEC) equipment, controlled cryptographic (CCI) items and other associated equipment.
  • Uses test, measurement, and diagnostic equipment to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.
  • Repairs systems, equipment and subassemblies by adjusting, aligning, repairing, and replacing defective components, cryptographic items, or line replaceable units.
  • Performs bench equipment tests to verify operability of repaired equipment, and ensures emission security standards are met.
  • Evacuates damaged equipment and components to higher-level repair activities.
  • Performs preventive maintenance checks and services on tools, test, measurement, and diagnostic test.
01/1994 to 01/2000
COMMUNICATIONS SECURITY TECHNICIAN Texas National Guard , ,
  • Communications Security Repairer is an essential member of the Army communications maintenance team.
  • The Radio/Communications Security (COMSEC) Repairer performs or supervises field and sustainment level maintenance on radio receivers, transmitters, communication security (COMSEC) equipment, controlled cryptographic (CCI) items and other associated equipment.
  • Uses test, measurement, and diagnostic equipment to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.
  • Repairs systems, equipment and subassemblies by adjusting, aligning, repairing, and replacing defective components, cryptographic items, or line replaceable units.
  • Performs bench equipment tests to verify operability of repaired equipment, and ensures emission security standards are met.
  • Evacuates damaged equipment and components to higher-level repair activities.
  • Performs preventive maintenance checks and services on tools, test, measurement, and diagnostic test.
01/1994 to 01/2000
COMMUNICATIONS SECURITY TECHNICIAN Texas National Guard , ,
  • Communications Security Repairer is an essential member of the Army communications maintenance team.
  • The Radio/Communications Security (COMSEC) Repairer performs or supervises field and sustainment level maintenance on radio receivers, transmitters, communication security (COMSEC) equipment, controlled cryptographic (CCI) items and other associated equipment.
  • Uses test, measurement, and diagnostic equipment to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.
  • Repairs systems, equipment and subassemblies by adjusting, aligning, repairing, and replacing defective components, cryptographic items, or line replaceable units.
  • Performs bench equipment tests to verify operability of repaired equipment, and ensures emission security standards are met.
  • Evacuates damaged equipment and components to higher-level repair activities.
  • Performs preventive maintenance checks and services on tools, test, measurement, and diagnostic test.
Skills
Adapt and overcome any problems, project management on variety of contracts, improve operations and procedures, delivering excellence results to clients, quality control, quality assurance, technical support, implementing new innovative ideas
Education and Training
Expected in
Master of Certificate: Project Management
Villanova University - ,
GPA:
Project Management
Expected in
Bachelor of Science: Technical Management
DeVry University - ,
GPA:
Technical Management
Expected in
Bachelor of Science: Technical Management
DeVry University - ,
GPA:
Technical Management
Expected in
Associate of Applied Science: Biomedical Technology
Texas State Technical College - Waco, TX
GPA:
Activities and Honors
Consortium of Information and Telecommunications Executives from 01/06 to 02/13 

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Resume Overview

School Attended

  • Villanova University
  • DeVry University
  • DeVry University
  • Texas State Technical College

Job Titles Held:

  • President
  • SUPERVISOR
  • FIBER NETWORK TECHNICIAN
  • COMMUNICATIONS SECURITY TECHNICIAN
  • COMMUNICATIONS SECURITY TECHNICIAN
  • COMMUNICATIONS SECURITY TECHNICIAN
  • COMMUNICATIONS SECURITY TECHNICIAN
  • COMMUNICATIONS SECURITY TECHNICIAN

Degrees

  • Master of Certificate
  • Bachelor of Science
  • Bachelor of Science
  • Associate of Applied Science

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