Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Strong individual with more than 10 years of experience working in all types of work including the handling of cash and inventory. Bilingual and safety-minded employee with ability to multitask in busy environments. Well-trained in using the computer and customer service.

  • Inventory restocking
  • Company standards
  • Salesmanship skills
  • Food preparation techniques
  • Inventory control
  • Team building
  • Effective multi-tasker
  • Safe food handling
  • Computer proficiency
  • Customer service oriented
  • Cash register operation
01/2018 to Current
Prepared Foods Team Member Whole Foods Park Ridge, IL,
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Cross-trained in different positions to support team and help meet all customer needs.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Protected food from spoilage by storing according to safety procedures.
  • Re-stocked, organized and arranged service and food stations.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Trained new employees each quarter in procedures and policies in order to maximize team performance.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Translated services for customers to serve spanish-speaking customer needs.
  • Managed accurate and adequate cash stock and inventory balances.
  • Unloaded trucks, stocked shelves and carried merchandise out to floor for customers.
  • Communicated merchandise needs and issues to appropriate supervisors in timely fashion.
  • Educated customers on product and service offerings.
  • Processed merchandise returns and exchanges.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Assisted customers with store and product complaints.
06/2015 to 01/2018
Cashier American Dining Creations Columbia, MO,
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales by suggesting specific purchases to customers
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted Shift manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new employees in cashiering procedures, offering assistance in resolving complaints and customer issues.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Smoothly processed incoming orders, handling over multi-transactions per day with exceptional accuracy.
  • Resolved issues regarding customer complaints.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
10/2012 to 05/2015
Crew Member The Paradies Shops Pensacola, FL,
  • Loaded and unloaded materials by hand or with equipment such flat-carts and U-Boats carts to help team meet work demands.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Accepted and processed payments via credit card and cash worth up to $600 daily.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Education and Training
Expected in 06/2013
High School Diploma:
Westhill High School - Stamford, CT

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School Attended

  • Westhill High School

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  • Prepared Foods Team Member
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  • High School Diploma

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