Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Strong individual with more than 10 years of experience working in all types of work including the handling of cash and inventory. Bilingual and safety-minded employee with ability to multitask in busy environments. Well-trained in using the computer and customer service.
- Inventory restocking
- Company standards
- Salesmanship skills
- Food preparation techniques
- Inventory control
- Team building
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- Effective multi-tasker
- Safe food handling
- Computer proficiency
- Customer service oriented
- Cash register operation
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01/2018 to Current Prepared Foods Team Member Whole Foods – Park Ridge, IL,
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Cross-trained in different positions to support team and help meet all customer needs.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Protected food from spoilage by storing according to safety procedures.
- Re-stocked, organized and arranged service and food stations.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Trained new employees each quarter in procedures and policies in order to maximize team performance.
- Exchanged returned merchandise for customers quickly and efficiently.
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
- Translated services for customers to serve spanish-speaking customer needs.
- Managed accurate and adequate cash stock and inventory balances.
- Unloaded trucks, stocked shelves and carried merchandise out to floor for customers.
- Communicated merchandise needs and issues to appropriate supervisors in timely fashion.
- Educated customers on product and service offerings.
- Processed merchandise returns and exchanges.
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
- Confirmed that appropriate changes were made to resolve customers' problems.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Assisted customers with store and product complaints.
06/2015 to 01/2018 Cashier American Dining Creations – Columbia, MO,
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Helped customers find specific products, answering questions and offering advice.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Increased sales by suggesting specific purchases to customers
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted Shift manager with completing end-of-day counts and securing funds to prevent loss or theft.
- Trained new employees in cashiering procedures, offering assistance in resolving complaints and customer issues.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed customer payments quickly and returned exact change and receipts.
- Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Smoothly processed incoming orders, handling over multi-transactions per day with exceptional accuracy.
- Resolved issues regarding customer complaints.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
10/2012 to 05/2015 Crew Member The Paradies Shops – Pensacola, FL,
- Loaded and unloaded materials by hand or with equipment such flat-carts and U-Boats carts to help team meet work demands.
- Upheld high standards of productivity and quality in all areas of operations.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
- Accepted and processed payments via credit card and cash worth up to $600 daily.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
- Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Expected in 06/2013 High School Diploma:
Westhill High School - Stamford, CT
GPA:
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