15+ years of network and Systems Administration experience, including 8 years as a high-level Microsoft engineer.
Dedicated, results-oriented Information Technology Professional with an outstanding track record of technical and academic experience, including several key certifications:
Active Directory Risk Assessment
Group Policy Health Checks
Workstation/Desktop Risk Assessment
Exceptional customer service and support experience with excellent communication, teamwork, problem solving, critical thinking, and analytical skills.
Ability to troubleshoot, identify and clearly understand root causes of issues and develop optimized solutions.
|Skills||Experience||Total Years||Last Used|
|Windows, Active Directory, Group Policy and DNS||Master||16||Current|
|Workstation Performance Diagnostics||Skilled||6||Current|
|Active Directory Federation Services (ADFS)||Trained||2||Current|
As a key member of the Support Services, ensure success in building and migrating Servers, software and services on the Microsoft platform.
Educate customers of all size on the value proposition of Microsoft solutions, and participate in deep architectural discussions to ensure solutions are designed for successful deployment.
Conduct one-to-few and one-to-many training sessions to transfer deep technical skills to customers.
Capture and share best-practice knowledge amongst the Premier Customers.
Author or otherwise contribute to customer publications such as whitepapers or design goals.
Build deep relationships with senior technical individuals within customer accounts to enable them to be proficient in new technologies.
Act as a technical liaison between customers, internal service engineering and Account Management.
Designed AD Infrastructure for state and local government and created migration plan for 20 NT Domains. Conducted Exchange Migrations from 5.5, 2000 to Exchange 2003. Administrator of a Windows 2003 with 10,000+ user environment. Architect of large Forest/Domain migration from Windows NT 4.0 to Active Directory 2003.
Deployed & administered several Citrix environments.
Physical and network security assessment for health care companies.
Configured multi-server solutions booting from SAN with Data Progression and replication.
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