Energetic credit union officer with 15 years of progressive experience business development initiatives in the credit union industry. Motivated leader known for ability to quickly build trust and rapport with staff and customers through relationship development and solution-focused strategies. Skilled at identifying and implementing process improvements to drive efficiency.
Supports organizational goals and builds market position by locating, defining, and negotiating business relationships.
Experienced positive member growth and loan growth under my direction for the past 10 years. Supervised the call center, lending call center, marketing department, business development staff, and financial counselors.
Managed all aspects of marketing and business development including budget management, promotional campaign, product launch, community outreach, and event planning.
Currently enrolled in MBA Program
Completed 21 hours of coursework in the following subjects: Managerial Accounting, Organizational Behavior, Organizational Strategy, Marketing Strategy, Data Visualization, Advanced Marketing Analytics, and Financial Management.
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