Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

Seeking a position with a mortgage company where I can grow and utilize my experience to expand company growth as well as professional growth.

Core Strengths
  • Microsoft Program Skill
  • Proper telephone ethic
  • Insurance/billing knowledge
  • Effective communication skills
  • Customer Service skills
  • Verified claim statuses
During my tenure at Primlending I was moved from Post Closing Coordinator to Post Closing Specialist within 3 months.
Work Experience
2015 to 2016
Post Closing Specialist Cavco Industries Corpus Christi, TX,

Review and audit loans in Primepath for accuracy, making corrections when needed. Follow up with all corrections with Title offices assuring accuracy.

Administrative duties included : Sorting mail daily, scanning and uploading crucial documents to xdoc to assist with customer loans.
Review documents to determine which department they should be routed to.
2009 to 2011
Customer Service Representative Animal Health International, Inc. , ,
  • Answered incoming customer inquiries about medical billing.
  • Billed insurance companies Verified claim statuses, customer service and handled heavy phone calls.
  •  Follow up on Insurance claims status
  • Issued Customer Billing
01/2008 to 01/2009
Sales Associate Cashier Ollie's Bargain Outlet , ,
  • Customer service.
  • Replenished and arranged inventory.
  • Tagged and organized merchandise.
Educational Background
Expected in 2009
Penn Foster High School - ,

Multitasked in answering heavy phones. Excellent Customer Service with the ability to access situations and problem solve. Billing with accuracy and time sensitivity. Bilingual in English and Spanish.


Excellent Customer Service, Problem Solving, Phone Etiquette, and Knowledge of Auditing loans.

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School Attended

  • Penn Foster High School

Job Titles Held:

  • Post Closing Specialist
  • Customer Service Representative
  • Sales Associate Cashier



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