Porter ; Used Car Manager Asst. ; Internet Sales Resume Example Henderson Hyundai

PORTER ; USED CAR MANAGER ASST. ; INTERNET SALES

Professional Summary

Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.

Skills

Patient-focused care
Used cars familiarity
Used car market knowledge
Customer Complaint Resolution
Guest service
Product promotions
Team management

Internet sales
Solutions-focused sales
Sales floor support
Lot monitoring
Lead prospecting
Customer service
Computer skills : Excel ; Ignite ; Dealer Socket; Roadster

Work History

Porter ; Used Car Manager Asst. ; Internet Sales, 02/2017 to Current
Henderson Hyundai – Las Vegas, NV

Acted as first point of contact for Henderson Hyundai Super Store.
Responded to internet inquiries and phone calls in timely matter.
Kept detailed records of sales and contracts.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Helped incorporate product changes to drive customer engagement and firm profits.
Used Ignite as well as DealerSocket to handle current portfolio and prospective leads.
Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries.
Moved sold vehicles to maximize use of space and keep lot in order.
Maintained and kept lot clean from trash and debris to promote proper vehicle display.
Picked up vehicles from and delivered vehicles to customers as directed by management.
Monitored social media and online sources for industry trends.
Maintained records related to sales, returns and inventory availability.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Tracked stock using company inventory management software.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained customer satisfaction while handling Vehicle product returns quickly and professionally.
Prepared cash deposits up to $10,000 or more with zero discrepancies.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trained team members in successful strategies to meet operational and sales targets.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Applied customer feedback to develop process improvements and support long-term business needs
Added documents to file records and created new records to support filing needs.
Produced monthly Performance reports using advanced Excel spreadsheet functions.
Applied data entry knowledge and skills to resolve indecipherable or garbled messages.

Head Chef, 02/2015 to 11/2016
Teriyaki Madness – Dallas , TX

Verified proper portion sizes and consistently attained high food quality standards.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Properly handled and stored food to eliminate illness and prevent cross-contamination.

Cook, 07/2015 to 12/2015
Canes – Dallas, Texas

Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.

Education

High School Diploma : 05/2013
Basic Academy of Int'l Studies High School - Henderson, NV

Resume Overview

Companies Worked For:

Henderson Hyundai
Teriyaki Madness
Canes

School Attended

Basic Academy of Int'l Studies High School

Job Titles Held:

Porter ; Used Car Manager Asst. ; Internet Sales
Head Chef
Cook

Degrees

High School Diploma : 05/2013

Porter ; Used Car Manager Asst. ; Internet Sales Resume Example

Resume Score: 80%

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