Customer service and sales expert who identifies customer needs and delivers solutions to problems. Customer Service Associate knowledgeable of the latest trends in the market. Successful at converting calls into new sales. I have worked in the food industry, in the clothing industy, and as a phone representative for hotels.
Cheerful and energetic
Effective team player
Superior organization skills
Staff training and development
Dependable and reliable
Active listening skills
Point of Sale September 2016 to January 2017Kohls － Aberdeen, SDWorked as a team member performing cashier duties, product assistance and cleaning. Designed and suggested new display ideas to improve accessibility to merchandise.Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. Processed merchandise returns and exchanges. Prevented store losses using awareness, attention to detail and integrity.
Cashier March 2016 to June 2016Holiday Gas Station － Brandon, SD
Restock, Clean Cookie Trays, and Make Cookies
Face the Cooler and Make Sure Cooler is Stocked
Countdown Casino Money and Safe Money
Sales Agent September 2013 to December 2015Wyndham Hotel Group － Aberdeen, SD
Started working as a Wyndham Rewards phone agent. Taking calls for free night stays, point balance inquiry, points that weren't added to the account correctly.
Later moved to Group Sales where I would make reservations for large groups (9 or more rooms). I would make clients and keep track of information that I would send on to hotels to see if they had the availability for a large amount of rooms.
2013Central High School － Aberdeen, SD, United States