pmo administrator junior project manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Driven Junior Project Manager willing to pitch in and assist with any task. Responsible professional proudly promoting wide-ranging skill set, including SAP and project management. Looking for new position where career spanning 7 years can be utilized to help organizational success.


Software Proficiencies:

  • Microsoft Office: Word, Excel, Outlook, PowerPoint, SharePoint, Power Automate (Flow)
  • SAP: ECC, MDG, SolMan, Concur
  • Wrike
  • HP ALM: Application Lifecycle Management
  • Google Tools: Mail, Documents, Reader, Calendar, Drive


  • Documentation Management
  • Event logistics
  • Project Planning Oversight
Work History
PMO Administrator / Junior Project Manager, 9/1/19 to Current
Chick-Fil-AIrvine, CA,
  • Liaise with internal organization, clients and suppliers, and maintain open communication lines on project phases.
  • Coordinate project meetings and confirm relevant stakeholder awareness of tasks, goals and project timelines.
  • Contribute to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins.
  • Escalate incidents to next level to remain compliant with company's standards and procedures.
  • Perform technical research and communicate findings in language understood by staff and customers.
  • Certified Project Management Professional (PMI) for project management.
  • Support senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Closely collaborate with project members to identify and quickly address problems.
Senior Administrative Assistant - IT, 1/20/14 to 9/1/19
Univar Solutions (formerly Nexeo Solutions)City, STATE,
  • Supported a team of approximately 250 IT professionals.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special projects. Participated on many special projects including Master Data Governance, Building a Better Place to Work initiative, and Business Process Expert Onboarding, and various other integration projects.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Offered office-wide SAP support and training, including troubleshooting issues and optimizing usage.
  • Categorized and processed sensitive documents with information of deeply personal nature.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Coordinated office activities and public events, including product ordering, set up and technology.
  • Expertly coordinated logistics for functions both within and outside of organization.
  • Developed and coordinated trainings for new team members, overseeing onboarding details.
  • Arranged business travel details for company employees per supervisor requirements; reconciled multiple monthly expense reports.
  • Managed disbursement of information per executive request by monitoring client arrivals and facility access.
  • Participated on numerous cross-functional teams: Floor Safety Coordinators, Administrative Team, Emergency Operations Center, Building a Better Place to Work, Community Outreach, Super Users and Business Process Experts.
  • Traveled to multiple sites to support Change Management with Testing, Training, and Go-Live events for multiple projects.
  • Reconciled vendor accounts in SAP: end to end procure to pay process; vendor account management.
  • Daily security monitoring in SAP to support SAP Security and Basis Teams.
  • Assembled information for weekly Power User email and facilitated communication between IT and the business to effectively manage change. Led multiple meetings per week to collaborate with developers in an effort to educate cross-functional teams of the changes moving to Production systems in SAP each weekend.
Hospitality Professional, 12/2011 to 1/15/14
Marriott InternationalCity, STATE,
  • Prioritized and juggled dozens of simultaneous responsibilities.
  • Developed loyal clientele of regulars in addition to tourist trade.
  • Constant use of customer service and diplomacy skills to resolve issues timely and effectively.
  • Executed tasks with attention to detail in a fast-paced environment.
  • Certified New Hire Trainer.
  • Established rapport with customers and coworkers.
  • Actively participated in regular company meetings.
Bachelor of Arts: Communications, Expected in 05/2011 to Texas A&M University - College Station, TX,
  • Member of Alpha Chi Omega Sorority
  • Member of Liberal Arts Student Council
  • Minored in Recreation, Parks and Tourism Science with an Emphasis on Tourism Management
  • Project Management Professional

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Resume Overview

School Attended

  • Texas A&M University

Job Titles Held:

  • PMO Administrator / Junior Project Manager
  • Senior Administrative Assistant - IT
  • Hospitality Professional


  • Bachelor of Arts

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