Plumber's Helper Resume Example
Multi-talented and collaborative Program Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering my experience with special focus in administration field. Analytical problem-solver and persuasive communicator with talent for thinking outside the box for creative solutions. Driven to oversee operations with efficient and results-oriented outlook.
Bilingual and collaborative Program Administrator focused on business efficiency and operational improvements. Innovative leader with forward-thinking mindset. Analytical performer with talent for creative solutions. Driven to oversee operations with results-oriented outlook. Committed to delivering high-quality results.
Experienced Office Manager and administration professional with 5 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
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- Cleaned drains and plumbing fixtures using such tools and removed clogs.
- Operated equipment such as saw saw, snake hose, power drill, dig and use tools in small spaces and remained focused on safety at all times.
- Assisted plummer by inspecting pipes and piping systems to assess quality and condition.
- Installed and inspected new and existing plumbing lines up to 4 inches in diameter.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Provided fast, friendly and knowledgeable service to all guests, including proactively promoting specials and enhancing sales of key menu items.
- Oversaw all aspects of restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
- Organized team efforts to maximize production, efficiency and customer satisfaction.
- Established good customer relations and excellent service to build and retain loyal customers.
- Adhered to all food safety regulations.
- Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
- Developed and implemented performance improvement programs, resulting in increase in efficiency.
- Planned and prepared workflow schedules, delegating tasks for 5 member team.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Evaluated employee performance and developed improvement plans.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
- Determined efficient work schedules for team basis to keep project moving and each shift properly staffed.
- Managed day-to-day operations, including supervision and assignment delegation for 3 supervisors and 50 member team.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Reviewed performance reports and used data to develop continuous improvement initiatives.
- Executed new training initiative to improve skills and develop leaders from within.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
- Greeted and assisted all customers daily in high-traffic retailer.
- Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Spearheaded development of training strategies for retail partners and e-commerce teams.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Communicated store policy violations to upper management to prevent shrinkage and misconduct.
- Maintained high level of morale and team-work on production floor through frequent communication with 50+ employees.
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Resume Overview
School Attended
- University of Yucatan
Job Titles Held:
- Plumber's Helper
- Restaurant Supervisor
- Secretary of Economy Assistance
- Administrative Assistant
Degrees
- University of Yucatan -
City
12/2009 Bachelor of Economics : Economics
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