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Plumber/Hvac Technician Resume Example

Resume Score: 80%

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PLUMBER/HVAC TECHNICIAN
Professional Summary

Licensed Plumber and business owner committed to providing superior technical skill and excellent customer service to residential and commercial customers. Vast knowledge of [Skill] and knowledge of both new construction and renovation plumbing.

Detailed Plumber with extensive experience planning and performing emergency repairs and preventive maintenance on plumbing systems. Recognized for maintaining [Number]% customer satisfaction ratings in [Location] area. Comfortable working under pressure with minimal supervision.

Plumber skilled at assessing material needs, as well as operating pipe-threading and pipe-bending machines.

Personable Plumber possessing strong work ethic and desire to provide quality workmanship to residential customers. Experienced installer of new fixtures and piping systems for renovations.

Talented Supervisor with excellent issue and conflict resolution skills, bringing more than [Number] years of experience driving team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Skills
  • Skilled with both hand and power tools
  • Remodels and new construction
  • Silver and soft solder expert
  • Project management
  • HVAC knowledge
  • Cooperative team member
  • Plumbing
  • Safety and compliance
  • Preventive and reparative maintenance
  • Troubleshooting
Work History
Plumber/Hvac Technician 10/2017 to Current
AMS Plumbing And Heating, Massena, NY
  • Filled pipe systems with water and air to determine location of leaks.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings.
  • Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
  • Crafted piping, including measuring, threading and cutting materials to correct angles.
  • Assisted with repairs to steam, drainage and sewer lines, using [Tool] and [Tool].
  • Communicated with customers to provide recommendations on repairs and determine project estimation costs and project completion dates.
  • Inspected sewers and piping systems to assess quality and condition.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
  • Repaired plumbing systems, components and equipment.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Prepared detailed records of all project tasks from start to finish.
  • Requisitioned tools and equipment to select type and size of pipes needed for projects.
  • Selected type and size of piping required for each project.
  • Complied with all state plumbing codes throughout duration of each project.
  • Accurately measured piping, cutting to fit where needed.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Worked with certified pipe welders by providing accurate pipe preparation and fitting.
  • Cleaned sewer lines with drain cleaning equipment.
  • Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
  • Used [Tool] and [Tool] to fit valves, couplings and assemblies to tanks and pumps.
  • Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures through [Action] and [Action].
Support Manager04/2013 to 04/2018
Walmart, Massena, NY
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Assessed previous resolutions to uncover deficiencies in coverage and develop improvements.
  • Monitored employee and customer interactions to assess quality of service.
  • Established and implemented effective training programs to maximize team performance.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Supervised and guided new employees on [Task] and [Task] and responded quickly to questions, which improved understanding of job responsibilities.
Maintenance Worker05/2010 to 03/2013
St.Regis Nursing Home, Massena, NY
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Tossed all outdoor debris, including yard clippings into receptacles to properly maintain grounds.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted [Job title] of problems requiring [Type] resolution.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors to ensure proper functionality.
  • Properly handled, transported and disposed of recycled materials.
  • Followed instructions, both orally and written from [Job Title] regarding daily job tasks and duties.
  • Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.
  • Supervised upkeep of entire facility and contacted supervisors with service repair needs.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Maintained [Type] and [Type] equipment by troubleshooting breakdowns and performing preventive maintenance, including [Action] and [Action].
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by [Number]%.
  • Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
  • Inspected fire extinguisher equipment to maintain safe environment for workers or residents.
Education
Diploma : 06/2005
Massena Senior High School - Massena, NY
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Resume Overview

Companies Worked For:

  • AMS Plumbing And Heating
  • Walmart
  • St.Regis Nursing Home

School Attended

  • Massena Senior High School

Job Titles Held:

  • Plumber/Hvac Technician
  • Support Manager
  • Maintenance Worker

Degrees

  • Diploma : 06/2005

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