phlebotomy technician resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

  • Manual and Finger Dexterity
  • Medical Records Maintenance
  • Donor Screening
  • Therapeutic Phlebotomy
  • Proper Storage Procedures
  • Drawing Blood
  • Sharps Disposal
  • Biohazard Waste Disposal
  • Data Entry
  • Patient Relations
  • Verifying Data Accuracy
  • Filing and Data Archiving
  • Collecting Information
  • Meticulous Attention to Detail
  • Microsoft Office
  • Data Review
  • Service Oriented
  • Written and Verbal Communication
  • Time Management
  • Attention to Detail
  • Project Tracking
  • Document Management and Storage
  • Multitasking and Prioritization
  • Understands Grammar
  • Strong Problem Solver
  • Medical Billing
  • Safety Regulations
  • Critical Thinker
  • Order Processing
02/2023 to Current Phlebotomy Technician Bmi Hospitality Management | Poulsbo, WA,
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Used multiple electronic medical software to conduct patient intakes and send correspondence.
  • Interviewed patients and documented details to update and file paperwork.
  • Processed client payments and collected appropriate billing information.
04/2019 to Current Phlebotomy Technician Bmi Hospitality Management | Kailua Kona, HI,
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Proofread and edited documents to correct errors.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
  • Entered information into system to update status reports.
  • Copied and faxed important information for patient and client records.
  • Interviewed individuals to complete documents, case histories or forms.
  • Utilized MS Office and Excel to analyze data and create spreadsheets.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Prepared and packaged specimens for courier transport.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
04/2019 to Current Medical Assistant Central Maine Medical Center | Auburn, ME,
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Incorporated outside records into charts and EHR.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Performed detailed medical reviews of prior authorization request, following established criteria and protocols.
  • Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Contacted insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
  • Notified ordering providers of denied authorizations.
  • Maintained files for referral and insurance information, entering referrals into system.
  • Coordinated resolutions for issues and appealed denied authorizations.
  • Scheduled patient appointments, diagnostic specialty appointments, tests and procedures.
  • Made outbound calls to insurance companies, patients and physicians to perform eligibility checks for patients.
  • Verified patient's insurance eligibility prior to appointment date for payment purposes.
  • Followed all Medicare, Medicaid, HIPAA and private insurance regulations and requirements.
  • Maintained high level of professionalism when speaking to doctors and insurance companies.
  • Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
Education and Training
Expected in 05/2011 to to High School Diploma | Indian River High School, Dagsboro, DE GPA:

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Resume Overview

School Attended

  • Indian River High School

Job Titles Held:

  • Phlebotomy Technician
  • Phlebotomy Technician
  • Medical Assistant


  • High School Diploma

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