personal vehicle driver resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated warehouse professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Documentation and Record keeping, Service Dispatching, Safe Driving Techniques, Loading and Unloading
Traffic Law Observation, POS Systems and Ordering Platforms, Calm and Professional Under Pressure
Human Resource Management, E-Commerce Strategy, Oracle Identity Manager, Managing Multiple Tasks, Accounts Payable and Receivable
Income and Expense Management,Managing Fleet Vehicles, Cast and Crew Supervision, Upbeat and Positive Personality
Understanding Customer Needs, Order and Refund Processing, Consulting Supervisors, Telephone Management, Cash Register Operations
Electronic Information Systems, Critical Thinking, Proactive Self-Starter, Proficiency in Microsoft Office and G Suite, Membership Inquiries and Renewals
Policy and Procedure Adherence, Excellent Attention to Detail, Dispatching Workers, Livechat Messaging
Work Order Explanation, Product Transportation, Freight Examination, Logistics Processes Planning
Safety Enforcement, Daily Receipts Documentation
Enterprise Resource Planning Software, Loss Prevention Goals Monitoring, Crew Supervision, Maintaining Clean Work Areas
Logistics and Supply Chain Software. Emergency Operating Procedures,
Strategic Business Initiatives
Maintenance and Repair Orders, Warehouse Inspections, Workforce Management, Process Monitoring
Web-Based Logistics Information Systems, Data Interpretation, Logistics Database Management
Operations Control
Hazard Identification
Experience
Personal Vehicle Driver, 11/2019 to Current Panera Bread Co – Fairfield, CA, 1800 N Main St
Over 5 years of Personal Driver experience
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Coordinated efficient routes to avoid delays and optimize schedules.
Planned and adjusted optimal routes based on traffic and weather conditions.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Upheld high standards of professionalism and discretion when working with high-value clients.
Obtained customer signatures to complete and process paperwork.
Checked in with dispatch service and updated with current location.
Answered, scheduled and responded to reservation calls at specific times and locations.
Delivered employees and materials to job sites daily.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Verified daily deliveries against shipping instructions before delivering to customers.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Worked directly with customers to assess damage and incompleteness of orders.
Generated consistent referrals and repeat business by providing friendly and fast service.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Route Logs
Documentation and Recordkeeping
Service Dispatching
Safe Driving Techniques
Loading and Unloading
Traffic Law Observation
Customer Retention Strategies
Issue and Complaint Resolution
POS Systems and Ordering Platforms
Calm and Professional Under Pressure
Customer Account Management
Manager, 12/2009 to Current Always Best Care – Tolland, CT, 275 E Market St
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Supervised sales team of [10] people, stepping in to support employees and deliver smooth sales processes for clients.
Organized promotional events and interacted with community to increase sales volume.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Held weekly meetings with [team leader]s to identify techniques to overcome sales obstacles.
Developed and implemented comprehensive salesperson training program.
Produced contracts, reports, letters, and proposals for clients.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Resolved customer issues quickly and managed over [1000] accounts to increase sales and meet quotas.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
Gathered, sorted and scanned documents to enter into computer system.
Archived documents to locate quickly by strictly following storage methods.
Organized documents by color coding, classifying and indexing under special headings and categories.
Provided access to records for digital and non-digital storage and retrieval.
Supported staff by allowing access to records for viewing or processing, and followed up for return of original records for proper storage.
Managed file details and organization throughout life cycle of record.
Collaborated with department and administrative leaders to understand file organization goals and meet records management requirements.
Oversaw record safety and security for data protection.
Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
Carefully reviewed all documents and reports for completeness and accuracy.
Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Monitored due dates and deadlines and worked to submit all documents on time or early.
Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
Coordinated document exchange between departments, contractors, suppliers and customers.
Managed technical documentation flow of engineering, project management and construction activities.
Used Adobe Acrobat, Blue Beam and ProjectWise for document management and enhancements.
Executed diagnostics, troubleshooting and evaluations on website.
Read manuals and manufacturer instructions to install and troubleshoot devices.
Oversaw development and implementation of improvements to support and network operations.
Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Communicated regularly with customers concerning data exchange and technology integration.
Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition
Maintained neat and organized backroom to easily access merchandise and drive sales
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material
Collaborated with purchasing and production to maintain levels of quality and on-hand inventory
Recorded information, shortages and discrepancies to keep records current and accurate
Censor-tagged merchandise to help deter theft and maximize sales of merchandise
Divided and categorized cargo received and redirected shipments in response to customer requests
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Shrinkage Prevention
Finance and Accounting Operations
Managing Files and Records
Reading Comprehension
Human Resource Management
E-Commerce Strategy
Oracle Identity Manager
Managing Multiple Tasks
Accounts Payable and Receivable
Income and Expense Management
Managing Fleet Vehicles
Archive Manager
P&L Oversight
Account Management and Updating
Cast and Crew Supervision
Interpretation and Translation Services
Upbeat and Positive Personality
Understanding Customer Need
Courteous with Strong Service Mindset
Order and Refund Processing
Consulting Supervisors
Telephone Management
Cash Register Operations
Electronic Information Systems
Critical Thinking
Proactive Self-Starter
Membership Inquiries and Renewals
Policy and Procedure Adherence
Dispatching Workers
Livechat Messaging
Computer Proficiency
Work Order Explanation
Product Transportation
Freight Examination
Accessories and Footwear
Safety Enforcement
Daily Receipts Documentation
Enterprise Resource Planning Software
Loss Prevention Goals Monitoring
Maintaining Clean Work Areas
Logistics and Supply Chain Software
Emergency Operating Procedures
Interdepartmental Collaboration
Corporate Logistics
Strategic Business Initiatives
Inspection Results Reports
Maintenance and Repair Orders
Performance Metrics Analysis
Vehicle Flow Monitoring
Warehouse Inspections
Workforce Management
Process Monitoring
Supply Inventory Management
Employee Observations
Data Interpretation
Logistics Database Management
Time and Wage Tracking
Operations Control
Business Needs Analyst
Hazard Identification
Social Perceptiveness
Motivational Leadership
Incoming Shipments Review
Quality Production
Caregiver, Special Needs, 03/2006 to 08/2019 Agilent Technologies, Inc. – Columbus, OH, 12000 Hawthorne Bl
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Provided safe mobility support to help patients move around personal and public spaces.
Transported individuals to events and activities, medical appointments and shopping trips.
Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Determined specific needs and provided most appropriate level of services for patient well-being.
Documented residents' mental status, sleep and eating patterns in medical record books.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Entertained, conversed and read aloud to keep patients mentally alert.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Shopped for groceries regularly in order to keep house stocked with necessities.
Maintained frequent supervision of residents unable to call for assistance.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Helped clients manage money, pay bills and shop for groceries or personal items.
Conferred with supervisor to discuss patient condition and medical care.
Used [Microsoft] and [excel] to maintain records of services performed and apparent condition of patients.
Managed over 5 patients.
Over 10 years experience
Customer Service Representative, 11/2009 to 11/2013 Eurofins Scient. – Nashville, TN, 3350 Wilshire Bl
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Recommended products to customers, thoroughly explaining details.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Cultivated customer loyalty, promoted repeat business and improved sales.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Provided information regarding charge accounts and loyalty programs.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Responded proactively and positively to rapid change.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered prompt service to prioritize customer needs.
Met customer call guidelines for service levels, handle time and productivity.
Educated customers about billing, payment processing and support policies and procedures.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Maintained up-to-date knowledge of product and service changes.
Trained new personnel regarding company operations, policies and services.
Answered average of 200 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Communicated professionally with colleagues, freelancers and clients.
Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [100]%.
Managed timely and effective replacement of damaged or missing products.
Cross-trained and provided back up for customer service managers.
JANITOR, 01/2005 to 04/2009 Disneyland Park – City, STATE, 1313 Disneyland Dr
Responded immediately to calls from personnel to clean up spills and wet floors.
Maintained floor cleaning and waxing equipment.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Supervised supplies in inventory and submitted reorder requests.
Completed routine floor stripping, sealing and finishing.
Assembled basic furniture and supplies for offices and other multi-use rooms.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Trained junior maintenance professionals on correct repair and cleaning procedures.
Installed new locks, door handles and door closers.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Kept building spaces premises clean inside and outside.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Checked in and stocked inventory throughout facility.
Collected, sorted and transported recyclable materials.
Moved furniture for cleaning and set up for special events.
Reported vandalism or other damage to property to supervisor.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Education and Training
High School Diploma: , Expected in 06/2009 to Woodland Adult Education - Woodland, CA GPA:
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