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Performance Improvement Specialist Resume Example

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PERFORMANCE IMPROVEMENT SPECIALIST
Summary

Registered Nurse with 20+ years of experience in a variety of settings in acute care nursing. Excellent leadership and assessment skills. Ability to prioritize tasks and remain calm under stressful situations. Analyze quality and performance measures for outcomes for best practice. Highly skilled in quality data management. Experience with Core Measures, SCIP, and Meaningful Use.


Highlights
  • Data Management
  • Chart Analysis
  • Stroke Core Measures
  • JC DSC Programs
  • Microsoft Excel, PowerPoint, Access
  • Meaningful Use
  • Quality Metrics
  • Critical Thinking
Experience
WellSpan Health, York HospitalMarch 2006 to January 2013Performance Improvement Specialist
York, PA
  • Developed and maintained quality metrics for the Orthopedic and Stroke Programs. Analyzed data monthly and identified trends.
  • Collaborated with the Program Directors to provide outcomes for best practice.
  • Performed process improvement utilizing Plan Do Study Act and LEAN methodology.
  • Created monthly reports for senior management and communicated results and trends to members of the multidisciplinary teams. Identified patients for Peer Review.
  • WellSpan Quality Forum Poster Presentations

"Total Joint Quality Report Card: Musculoskeletal Program"

"Targeting a Certified Stroke Unit for Optimal Patient Placement"

  • Community Outreach: Osteoporosis Prevention and Bone Health Education
WellSpan Health, York HospitalSeptember 2004 to March 2006Clinical Nurse III
York, PA
  • Charge nurse for a 55-bed Ortho/Neuro/Trauma telemetry unit.
  • Synthesized patient data to develop outcome-driven care plans. Provided and coordinated direct patient care utilizing the nursing process.
  • Created assignments based on patient acuity, assigned admission beds, and delegated tasks to appropriate personnel.
  • Created patient education materials.
  • Evaluated staff for competencies and updated nursing policies. Developed VTE education for staff and unit orientation manual for newly hired nurses.
  • Chaired unit-based Education Committee.
  • Co-chaired unit based Performance Improvement Committee.
  • Member of Surgical Service Line Clinical Practice Advancement Panel.
WellSpan Health, York HospitalMarch 2002 to September 2004Clinical Nurse II
York, PA
  • Charge and staff nurse. Assessed, planned, implemented, and evaluated patients using the nursing process. Delivered care to orthopedic, surgical, and gynecologic patients on a telemetry unit.
  • Chaired the Shared Decision Making Design Team for York Hospital.
WellSpan Health, York HospitalMay 1982 to March 2002Staff Nurse
York, PA
  • Part-time and PRN staff and charge nurse on a variety of patient units. Telemetry, trauma step-down, surgical, medical, oncology. Floated for 6 years.
  • Delivered patient care utilizing team nursing. Earlier years acted as sole RN on unit delivering medications to all patients in addition to charge responsibilities. Supervised LPNs and CNAs.
Yorktowne Business InstituteSeptember 1997 to January 2002Adjunct Faculty
York, PA
  • Instructed up to 28 students per class. Prepared students for employment in the Medical Assistant and Medical Secretary Programs.
  • Developed lesson plans, created exams, calculated grades, and monitored attendance Created letters of recommendation. Served on Student Retention Committee.
Education
Hahnemann UniversityAssociate of Science: NursingPhiladelphia, PA
Temple UniversityLiberal Arts Philadelphia, PA
Licenses and Certifications
  • Registered Nurse (ADN) - Pennsylvania License Number RN232563L
  • Orthopaedic Nurse Certified (ONC) 2003 to present
  • Basic Life Support (BLS) Certification, American Heart Association - 2012 to 2014
Professional Affiliations and Awards
  • National Association of Orthopaedic Nurses (NAON), South Central PA Chapter, 2002-present

President, NAON South Central PA Chapter 030, 2008-2009

President-Elect, NAON South Central PA Chapter 030, 2007-2008

Education Committee, ongoing

  • Patient Safety Award, WellSpan Health, 2008
  • Nurses' Health Study II, 1989-present
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Resume Overview

Companies Worked For:

  • WellSpan Health, York Hospital
  • Yorktowne Business Institute

School Attended

  • Hahnemann University
  • Temple University

Job Titles Held:

  • Performance Improvement Specialist
  • Clinical Nurse III
  • Clinical Nurse II
  • Staff Nurse
  • Adjunct Faculty

Degrees

  • Associate of Science : Nursing
    Liberal Arts

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Performance Improvement Specialist

WellSpan Health, York Hospital

York, Pennsylvania