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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Results-driven Human Resources Professional skillful in strategic planning, recruiting, employee relations, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.

Skills
  • Employee Relations
  • Strategic Workforce Planning
  • Culture and Employee Engagement
  • Remote Employee Engagement
  • Human Resources Policies & Procedures
  • Problem Solving and Critical Thinking
  • State and Federal Labor Laws Across the U.S
  • HRIS Analytics and Reporting
  • Project and Process Management
  • Full Cycle Recruitment: Professional and Non-professional
  • Training and Development
  • Proficient in ADP, Zenefits, Justworks, UltiPro, Greenhouse and Paychex Software
  • MS Office Proficiency, Word, PowerPoint, Excel
  • Highly Organized and Detail Oriented
  • Benefit Administration
  • FMLA Leave
  • H1-B Immigration Processes
Work History
03/2022 to Current
HR Business Partner Crayon , , Remote
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
  • Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Managed full cycle of recruiting, hiring and onboarding new employees.
  • Collaborated with leadership to assess and improve policies across board.
  • Promoted and enabled necessary changes to align operations with strategic plans.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
09/2021 to 02/2022
HR/Recruiting Manager (Contract) Emcor Group, Inc. , ,
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Liaised between multiple business divisions to improve communications.
  • Devised hiring and recruitment policies
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Streamlined HR efficiencies
  • Developed lists of qualified candidates for corporate hiring managers.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
06/2021 to 08/2021
HR Manager (Contract) Emcor Group, Inc. , ,
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
  • Oversaw legal compliance with federal, state and local and out of state laws and regulations in addition to compliance with company policies and procedures.
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Guided leaders and employees on company policies, programs, benefits, and salary administration.
  • Led and strategically directed team of human resources professionals.
02/2021 to 06/2021
People Ops Generalist Solera Health , ,
  • Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • First point of contact for all employee relations issues, conducted investigations when needed.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Lead culture committee and all culture initiatives
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • First point of contact for all payroll and benefit needs
  • Completed FMLA, short-term and long-term paperwork
03/2018 to 10/2020
People & Culture Business Partner/HR Generalist Forever Living Products International, LLC Home Office , ,
  • First contact for all HR needs
  • Worked with and supported executive staff and managers
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Developed succession plans and promotion paths for all staff.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Lead culture crew and culture Initiatives; holiday parties, monthly events, volunteering/fundraising and morale boosting
  • Provided reporting and analytics to executives.
  • Employee Relations, conducted investigations
  • Full cycle on boarding, developed and facilitated all new-hire orientations.
  • Conducted annual performance review process, coaching and training managers
  • Benefit and open enrollment
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards in multiple states
  • I-9 verification
  • Full cycle recruiting
  • Completed FMLA, short-term and long-term paperwork
  • Completed employment verifications and unemployment paperwork in a timely manner
  • Maintained current understanding of state and federal policies and reporting such as EEOC and ADA
02/2017 to 02/2018
Human Resources Assistant Phoenix Rehabilitation And Health Services , ,
08/2015 to 2017
Human Resources Assistant Company Name , ,
Education
Expected in 03/2019
Master of Science: Human Resources Management
Southern New Hampshire University - Hooksett, NH
GPA:
Expected in 12/2013
Bachelor of Arts: Psychology
Indiana University of Pennsylvania - Indiana, PA
GPA:
Certifications

SHRM-CP

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Indiana University of Pennsylvania

Job Titles Held:

  • HR Business Partner
  • HR/Recruiting Manager (Contract)
  • HR Manager (Contract)
  • People Ops Generalist
  • People & Culture Business Partner/HR Generalist
  • Human Resources Assistant
  • Human Resources Assistant

Degrees

  • Master of Science
  • Bachelor of Arts

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